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SportsShooter.com: Member Message Board

Canon 400 2.8 L II problem
Tim Fitzgerald, Photographer, Photo Editor
Mount Pleasant | MI | United States | Posted: 9:46 AM on 08.21.11
->> I’ve got a situation with a Canon 400 2.8 L II and I am looking for help from my sport shooting brothers and sisters…

I was hit on the sideline of a football game and my lens and camera shot out of my hands and smashed on the turf. The end result was my 400 tearing apart at the drop in filter hole. The metal actually has a rip several inches on either side of the filter opening.

CPS will not repair the lens citing it’s age, (14-years-old). I can not find anyone who will repair the lens because Cannon claims not to have the part (the back ¼ of the lens).

Does anyone have an idea or suggestion as to who or where I’m going to get my lens fixed.

Thanks!!
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Luke Johnson, Photographer, Student/Intern
St.Petersburg | FL | USA | Posted: 9:52 AM on 08.21.11
->> Give Midwest Camera Repair a call. I have heard they repair older Canon lenses.

http://www.midwestcamera.com/index.html

Phone: 734-285-2220
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Ray Anderson, Photographer
San Francisco | CA | USA | Posted: 11:12 AM on 08.21.11
->> First question did anyone get a photo of you getting hit?
To bad both canon and nikon will not repair a 14 year old lens that cost a small fortune when purchased new no one is asking that Nikon and Canon repair these lens for free but when you pay that much for something you would think they would repair it for 20 years.
At any rate you might do a goggle search for Camera Heaven in San Francisco on Larkin and give Dave a call.
He repaired my Nikon 400 2.8 lens that was more than 14 years old. Took him a couple of weeks and the cost to fix the lens was fair.
He stands by his work too.
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Chuck Liddy, Photographer
Durham | NC | USA | Posted: 4:31 PM on 08.21.11
->> Tim, hate to tell you this but you're probably toast. You are now the proud owner of a 19 pound paperweight. I slipped off an elevated perch with a mint condition nikkor 400 2.8 back in 2005....the lens housing broke apart in the same place yours did. (to this day I don't understand why it didn't just tear off the camera connecting ring which would have been a cheap easy fix) anyway I tried for three years to get that lens repaired. the optics are still great but no one has the housing parts to repair the damage. and yes it sucks that we spend small fortunes on these lenses and both nikon and canon tell us we're out of luck after only four or five years.....sorry I feel your pain.
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Svein Ove Ekornesvaag, Photographer
Aalesund | Møre og Romsdal | Norway | Posted: 4:43 PM on 08.21.11
->> Doesn't insurance cover a new one when it's not possible to repair the old?
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Tim Fitzgerald, Photographer, Photo Editor
Mount Pleasant | MI | United States | Posted: 5:36 PM on 08.21.11
->> Thanks to all for the ideas and comments. Insurance did kick-in but the lens was only covered for a portion of the placement cost. If the lens can't be fixed maybe it can be sold for parts?
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Andrew Nelles, Photographer
Chicago | IL | usa | Posted: 6:05 PM on 08.21.11
->> Tim, parts might be an option. I had an older film body a few years back that was unrepairable due to lack of parts, ended up selling it to a shop to use for parts.

Not a ton of cash for it, but it helps.
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Wally Nell, Photographer
SAN DIEGO | CA | USA | Posted: 1:06 PM on 08.22.11
->> Get in touch with H&K in Orange County, CA. http://www.hkcameraservice.com/
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Bryan Crowe, Photographer
Fullerton | CA | US | Posted: 2:08 PM on 08.22.11
->> HK worked on my version 2 a few years ago and had plenty of parts at the time.
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Thread Title: Canon 400 2.8 L II problem
Thread Started By: Tim Fitzgerald
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