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SportsShooter.com: Member Message Board

1D Mark II underexposing (just got new shutter from CPS)
Jason Heffran, Photographer
Natrona Heights | PA | USA | Posted: 11:08 PM on 06.02.10
->> I just got my 1D Mark II back from CPS after having the shutter replaced.

Now, on aperture or shutter priority mode, every image is coming out underexposed - regardless of lens combination.

Tried a 300mm f/2.8, 300mm f/2.8 + 1.4x TC II and the trusty 70-200mm f/2.8. I went from wide open to 5.6, etc and it seems that the histogram just stops on the right side.

Anyone else have this issue ever?

The only way to get a correct brightness histogram, and a correct image, is to set it to M and overexpose it (according to the viewfinder) by almost +2.

I shoot sports in crappy light sometimes and Av comes in handy.

Thanks in advance for any suggestions.
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Dan Powers, Photographer
Appleton | WI | USA | Posted: 8:12 AM on 06.03.10
->> Box it up and send it back to CPS with the message you just posted. Good luck...Dan.
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Peter Buehner, Photographer
Orono | ME | USA | Posted: 8:18 AM on 06.03.10
->> Jason,
The same thing happened to me when I sent a mark III in last year. It was underexposing by about 2/3 stop. I sent it back and they adjusted and shipped it for free.
In AV you could simply dial in exposure compensation as a workaround. That was what I did for about a week before I could return it.
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Jason Heffran, Photographer
Natrona Heights | PA | USA | Posted: 10:03 AM on 06.03.10
->> Thanks, guys. Looks like I'm digging out the CPS labels and following Peter's advice until I get a break. The good news is the shutter was cheap and they did turn it around fast.
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Ron Metz, Photographer
Tampa Bay | FL | USA | Posted: 10:18 AM on 06.03.10
->> Jason, I had a recent situation with CPS in Jamesburg, NJ that involved the repair of my 500mm f4 IS lens. I had to return it to CPS THREE times before it was repaired correctly. If you are dealing with this same factory service center, I suggest that you contact John DiMauro at 732-521-7888. He is the Specialist Product Support Sr. at that service center. He FINALLY got my situation straightened out. Good Luck.
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Jason Heffran, Photographer
Natrona Heights | PA | USA | Posted: 10:54 AM on 06.03.10
->> Ron, that is exactly where the shutter repair was done. Thanks for the heads up. I'll call him.
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Thread Title: 1D Mark II underexposing (just got new shutter from CPS)
Thread Started By: Jason Heffran
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