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|| SportsShooter.com: Member Message Board
"File is in use." but not open anywhere.
Andrew Nelles, Photographer
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Chicago | Ill. | usa | Posted: 2:01 PM on 09.16.09 |
->> I've been having a strange problem in my RAW workflow for several months now, specifically with 5D raw files. I posted about this several months ago, thinking it was a problem with photo mechanic, but the problem seems to be elsewhere.
This happens very infrequently, but enough to drive me nuts. I'll edit a RAW file with ACR, then straight to CS4, then save a final jpeg. At that point when I go back to add metadata info via Photomechanic to my JPEGs, it will not allow me to update the file, saying it is open or in use. If I open the file in CS4 and try to save it, it will not let me for a similar reason. If I try to delete it, OSX says "The operation can’t be completed because the item “FILENAME.jpg” is in use." If i duplicate the file, the duplicate, with a different file name has the same issue. Renaming the original doesn't help either.
I am 100% certain the file is open nowhere else, rebooting doesn't change this, the first file I had this problem with, from 02/09, is still in the same state. It occurs randomly, I just created 8 jpegs from a job, 1 in 8 had the error, first time in several weeks. It seems to only happen with files from my 5D, not my other bodies. Also, if i move the file to a different machine, it behaves normally.
Any ideas? Any others experience this? If my description is unclear, let me know, it is difficult to explain.
Thanks in advance. |
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Will Powers, Photographer
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Denver | CO | USA | Posted: 4:25 PM on 09.16.09 |
| ->> You didn't tell us the type of computer and which OS you are using. |
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Jim Comeau, Photo Editor, Photographer
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Los Angeles | CA | USA | Posted: 4:54 PM on 09.16.09 |
->> Next time it happens, try closing Photoshop and then add metadata through PM. It oculd be PS's cache messing you up.
I run into that "in use" problem trying to rename folders when I've recently edited files contained in said folder. I finally isolated the problem to Photoshop and I haven't had any problems since. |
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John Tucker, Photographer, Photo Editor
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Cordova | TN | USA | Posted: 5:07 PM on 09.16.09 |
| ->> What Jim said! I have had the same problem and found that any file that was listed in recently used files in photoshop caused the problem. Good luck and post your findings. |
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Israel Shirk, Photographer, Assistant
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McCall | ID | US | Posted: 8:25 PM on 09.16.09 |
->> Same thing here - PS was keeping it open...
I've also had it (and PM too...) eat up huge amounts of memory when I work on things and then leave the application running with all windows closed (OS X) |
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Dave Breen, Photographer
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Somerset | PA | USA | Posted: 9:10 PM on 09.16.09 |
| ->> You may not need to close PhotoShop. Open a different file; I've found this (sometimes) reminds the computer that the original file is no longer open. |
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Mike Morelock, Photographer
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Greenwood | AR | USA | Posted: 2:51 AM on 09.17.09 |
->> Google "unlocker" it's a tiny program that runs in the system tray that will help with about 95% of these situations. Usually when you get the popup, unlocker then pops up and tells you which program has the file locked and you can click and unlock it. Of course sometimes even it says it can't find anything using the file or it can't get the program to stop using it.
Sometimes it's Windows itself that is accessing the file, either indexing it for searching, or making a thumbnail if it is a jpeg. |
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Andrew Nelles, Photographer
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Chicago | Ill. | usa | Posted: 12:24 PM on 09.17.09 |
->> Sorry, lost track of the replies,
Will: 2008 MBP with 10.6.1, problem existed with 10.5 as well
Jim: Problem occurs with PM and CS4, was first noticed with PM. Closing CS4 oddly has no positive effect. Even a reboot, then only opening PM.
Mike: Is there a Mac unlocker? |
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Mike Morelock, Photographer
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Greenwood | AR | USA | Posted: 3:25 AM on 09.18.09 |
| ->> No idea on the Mac, I figured only Microsoft would have such a dumb problem.(especially after 15 years of revising the product) |
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Mark Loundy, Photo Editor
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San Jose | CA | USA | Posted: 12:24 AM on 09.19.09 |
->> Mike,
Did you check the permissions on the files? (Cmd-I)
You might also repairing permissions across the disk with Disk Utility.
--Mark |
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Andrew Nelles, Photographer
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Chicago | Ill. | usa | Posted: 1:46 AM on 11.20.09 |
->> I hate digging up an old thread, but this happened yet again tonight. I have yet to find a solution, long shot, but maybe someone has an idea.
Workflow from tonight: Shot RAW -> ingested in PM -> converted to JPEG with Adobe Camera Raw -> final toning in CS4 -> saved -> attempted to caption in PM, will not write, same error message as before.
Attempted the following: Close CS4, restart, repair permissions, rename, duplicate under new name, make a new jpeg from the RAW.
No luck.
The workaround is applying the caption to the .CR2, which carries over to the JPEG, but that's a pain as I have to rework the affected file.
Any ideas? |
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Neil Turner, Photographer
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Bournemouth | UK | United Kingdom | Posted: 5:26 AM on 11.20.09 |
| ->> I had this a long while back on my MacBook Pro and changed my workflow so that I caption the .CR2 files near the beginning of the workflow and not at the end. The huge advantage here is that if I go back and use the .CR2 file again I don't have to worry about the caption - it's already there. I often do this if I have sent an image from a location and then want a better version using the my Mac in my office. |
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Neil Turner, Photographer
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Bournemouth | UK | United Kingdom | Posted: 5:28 AM on 11.20.09 |
| ->> Forgot to add that I still get a problem with some .jpg images that I have trashed and it won't let me empty the trash because the image is "in use" when it clearly isn't. I quit Photoshop CS4 and the trash can be emptied. |
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Darren Whitley, Photographer
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Maryville | MO | USA | Posted: 9:41 AM on 11.20.09 |
->> Andrew,
I'd suggest you get an appointment with a guru at the Apple store. This hasn't affected me on my MBP so it seems you need more advanced help. |
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David Harpe, Photographer
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Louisville | KY | USA | Posted: 10:05 AM on 11.20.09 |
->> Andrew,
On your workflow above, are you saving the jpegs back to the same folder where your RAW files are located, or a different one?
Photoshop has a nasty tendency to keep folders open. For instance, let's say you open a file in photoshop from a folder called "temp". You finish editing, save the file, the close it in photoshop. If you try to delete the "temp" directory, you won't be able to because it will say it is in use. Photoshop keeps the directory open even though the file is no longer open. Only way to fix it is to open a file in another directory, or quit photoshop.
Might be related if you're saving the jpegs back to the same directory where the RAW files are located. My RAW workflow is almost identical to yours and I've never had a problem, but I always save the JPEGs to a different folder (usually one not even inside the original folder). |
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Andrew Nelles, Photographer
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Chicago | Ill. | usa | Posted: 5:55 PM on 11.20.09 |
| ->> Update: I upgraded my photomechanic to V. 4.5.4 and now all the problem files are unlocked. No more issues. Maybe a bug in the older version, or the fresh install cured the error. |
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