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|| SportsShooter.com: Member Message Board New Canon repair facility? Daniel Putz, Photographer Jefferson | MD | USA | Posted: 11:42 PM on 07.19.09 ->> My father had to send in his camera for a stuck-lens removal. The phone tech gave him an address for a Canon Factory Service center in Virginia. I though surely that he was mistaken (isn't their call center in VA?) but he forwarded the email, and yep... Is this new? Is the 'old' one in NJ gone? And will all my CPS Repair coupons be invalid?  This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Robert Hanashiro, Photographer Los Angeles | CA | | Posted: 11:52 PM on 07.19.09 ->> I believe like a lot of businesses... There are "Factory Service Centers" and "Authorized Repair Centers". The factory service centers are Canon's repair facilities. I think there are two, Jamesburg, NJ and Irvine, CA. The authorized repair centers are 3rd party companies that have received some sort of approval from Canon to work on its gear. There is probably a list on the Canon, USA site. Call Canon, USA to find out the difference.  This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Jim Comeau, Photo Editor, Photographer Los Angeles | CA | USA | Posted: 1:26 AM on 07.20.09 ->> If the camera is a point and shoot, it is probably going to a 3rd party contractor. Best Buy used one or two East Coast sites to do all their P/S repairs because the parts are more easily accessible. SLRs usually go to the company itself.  This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Jeff Kowalsky, Photographer West Bloomfield | MI | United States | Posted: 7:12 AM on 07.20.09 ->> This facility is a factory service center. Canon had me send my Mark III's for the focus recall to Virginia.  This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Duane Burleson, Photographer Sterling Heights | MI | USA | Posted: 1:44 PM on 07.20.09 ->> Canon has made a big investment building manufacturing and repair facilities in Virginia. The biggest part is a printer cartridge manufacturing plant there as well as repair depot. http://www.usa.canon.com/templatedata/pressrelease/20080501_expand_operatio... Duane  This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Daniel Putz, Photographer Jefferson | MD | USA | Posted: 5:45 PM on 07.20.09 ->> It was a D Rebel XTi, so I didn't think it would go to a third party. Thanks for the link Duane. :)  This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Add your comments... If you'd like to add your comments to this thread, use this form. You need to be an active (paying) member of SportsShooter.com in order to post messages to the system. NOTE: If you would like to report a problem you've found within the SportsShooter.com website, please let us know via the 'Contact Us' form, which alerts us immediately. It is not guaranteed that a member of the staff will see your message board post. Thread Title: New Canon repair facility? Thread Started By: Daniel Putz Message: Member Login: Password: Return to --> Message Board Main Index

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