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SportsShooter.com: Member Message Board

DPP "not responding" on VISTA 64?
Mark Peters, Photographer
Highland | IL | USA | Posted: 7:25 PM on 05.11.09
->> I've been having an on-going issue with Canon's DPP 3.5.1.0 not responding. I'm running a duo Core 2 Dell with Vista 64.

Frequently, when I select all and then go to the edit image window all I get is the spinning icon. I then click on the x and it gives me the not responding message. After a minute or so, I get returned to DPP, click on the edit image window icon and it works.

After going through anywhere from 20 - 100 images, it "hangs" again, and I have to repeat the close down.

I'm just curious if anyone else is running into this, and if so would appreciate any tips on how to address it.

Thanks
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Scott Evans, Photographer
Bay Village | OH | USA | Posted: 3:19 PM on 05.14.09
->> curious as well as I've had DPP issues as well lately. XP OS for me but DPP crashes every time I open it UNLESS I've already edited the images in PS, then it loads and runs fine.
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Peter Wine, Photographer, Photo Editor
Dayton | OH | USA | Posted: 4:05 PM on 05.14.09
->> My version may be to old to be helpful.

I'm using DPP v 2.1.1.4 on a Dell quad core (Q6600, 2.4Ghz,) 6gb RAM, using Vista 64 bit, and it works normally.

I will see about downloading the newest version (or at least one similar to others mentioned here) and see what happens. (It's mainly a video PC, so if it has problems it won't be a big deal to redo the older version.)

I also haven't tried to do what you did, so that may be a factor. Let me try and I'll get back to you.
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Peter Wine, Photographer, Photo Editor
Dayton | OH | USA | Posted: 4:12 PM on 05.14.09
->> Ok, I selected all, and went to the edit window, and it did in fact bring up the spinning icon for a couple of minutes.

Then I realized that I had selected 2700 images, and said, "let's give it a while and see what happens."

In 2-3 minutes, it returned to normal, or what appeared to be normal.

If you have recently upgraded cameras, perhaps the file size is larger, and you've hit a memory limit.

Otherwise, I'm not sure why it works for me.

Most of these raw files are from the Canon 350D (Rebel XT) filling in for the 30D.
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Eric Canha, Photographer
Brockton | MA | United States | Posted: 8:19 PM on 05.14.09
->> Sorry I am TLA challenged. DPP??

TLA = Three Letter Acronym
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Mark Peters, Photographer
Highland | IL | USA | Posted: 8:21 PM on 05.14.09
->> Eric - It's a Canon thing......digital photo professional software
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Kevin M. Cox, Photographer, Assistant
Galveston & Houston | TX | US | Posted: 8:22 PM on 05.14.09
->> Digital Photo Professional, Canon's included RAW processing application.

It does appear there is a newer version (3.6.1) out than the one you have Mark:
http://www.robgalbraith.com/bins/content_page.asp?cid=7-9991-10033
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Thread Title: DPP "not responding" on VISTA 64?
Thread Started By: Mark Peters
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