| Sign in: |
| Members log in here with your user name and password to access the your admin page and other special features. |
|
|
|
|
|| SportsShooter.com: Member Message Board
Apple Care Question
Debra L Rothenberg, Photographer
 |
New York | NY | USA | Posted: 11:55 AM on 05.10.09 |
| ->> If I purchased a desktop in January and bought Applecare with it, will that same Apple Care protection work on a new MacBook Pro I am about to purchase? |
|
Derek Montgomery, Photographer
|
Duluth | MN | USA | Posted: 12:20 PM on 05.10.09 |
->> Debra,
You have to purchase a separate Applecare with each computer. I wish it worked that way, but if it did I imagine it would be a bit more expensive. Hope this helps. |
|
Derek Montgomery, Photographer
|
Duluth | MN | USA | Posted: 12:22 PM on 05.10.09 |
| ->> Oh and I just want to post a disclaimer that this is what they told me this past June at the Apple Store in Minneapolis when I went in to get a new laptop. My dad's Applecare for his laptop that bought earlier in the year would not work on my computer, but I don't think your first computer being a desktop makes any difference. |
|
Ronnie Montgomery, Photographer
|
Houston | TX | USA | Posted: 12:39 PM on 05.10.09 |
| ->> No. Each Applecare purchase is tied to a specific serial number of an Apple product and that serial number is registered when you activate the Applecare. You can transfer Applecare to the new owner of the hardware but you can't transfer Applecare to another piece of hardware. |
|
Debra L Rothenberg, Photographer
|
New York | NY | USA | Posted: 1:24 PM on 05.10.09 |
| ->> thanks |
|
Ray Anderson, Photographer
|
San Francisco | CA | USA | Posted: 9:50 PM on 05.10.09 |
->> Debra
You will have applecare for one year with any new purchase |
|
Rich Cruse, Photographer
|
Laguna Niguel | CA | USA | Posted: 10:27 PM on 05.10.09 |
->> AppleCare as part of the standard one year warranty includes 90 day telephone tech support and one year parts and labor. Purchasing AppleCare extends tech support and parts and labor to a full three years.
Should you sell your computer, AppleCare can be transferred to the new owner. Should your computer be stolen or damaged from abuse, you can get a refund for the unused portion of the warranty. You can purchase AppleCare within the first year of use. To receive the full benefits of the program, it is a good idea to purchase AppleCare at the time of purchase. The advantages are: telephone tech support after the 90 days of the standard warranty and if you purchase a qualifying monitor or other Apple accessory like an Airport Extreme, they will be covered under AppleCare as well. For example, if you buy a MacBook Pro and a 24" LCD monitor at the same time, they will both be covered under the extended AppleCare warranty.
You cannot use AppleCare for your MacBook Pro on your MacPro. You must purchase one for each. It generally does not apply to "consumables" like batteries- unless the battery is deemed "defective" by Apple. |
|
Baron Sekiya, Photographer, Photo Editor
|
Keaau | HI | USA | Posted: 1:21 AM on 05.11.09 |
->> AppleCare is different prices for different types of computers. So a MacBook would be cheaper than a MacBook Pro.
I bought my MBP's AppleCare from someone on Ebay who had a good feedback level and it was about $50 cheaper than buying from Apple or elsewhere.
When I first sent my MBP into Apple for warranty repair they sent me a letter saying that because I had non-Apple RAM chips installed I technically wasn't in compliance with their warranty since it was non-Apple parts (they were Crucial chips).
Second time I sent in my MBP I put the original Apple RAM chips in it, Apple replaced the chips with Crucial parts which pissed me off because of the letter they sent me the first time. I emailed Tim Cook and got a phone call from his office, they assured me that my warranty was fine if I send it in again with the Crucial chips.
So if anyone has trouble with Apple trying to void your warranty service due to non-Apple RAM chips I'd fire-off an email. |
|
Rich Cruse, Photographer
|
Laguna Niguel | CA | USA | Posted: 1:34 AM on 05.11.09 |
->> Baron:
If you add your own RAM, Apple does not warranty that. In order to expedite your repair if you are shipping it out to a repair center is to replace the RAM with the original RAM. This is why you shouldn't sell or give away the original RAM from Apple. This may also be a reason to pay the Apple premium to buy their RAM. It will be their covered under AppleCare. They will still cover your computer, but to avoid delays- put the original RAM back in the machine.
Another good reason to keep the original RAM handy is to use it for trouble shooting. If you begin to get kernel panics or other odd behavior that has no rhyme or reason to it, try replacing the 3rd party RAM with the original RAM. I keep my original RAM in my notebook bag just in case. |
|
Max Waugh, Photographer
|
Bothell | WA | USA | Posted: 3:38 PM on 05.11.09 |
->> I've had two batteries replaced on my two year old MBP thanks to Apple Care, and think I'll have to pick it up for the iMac I just bought.
It does make me question why I bothered getting ProCare though... |
|
Delane B. Rouse, Photographer, Photo Editor
|
Washington | DC | US | Posted: 3:56 PM on 05.11.09 |
| ->> ProCare is like buying "VIP" service...you get to jump to the front of the line at the Genius Bar, when it comes to expediting repairs you're at the top of the list, you get a "complete set-up" at no cost when you buy a new mac, a yearly "tune up" and you can schedule genuis bar reservations 14 days in advance (instead of the usual 3 days) |
|
Return to --> Message Board Main Index
|