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|| SportsShooter.com: Member Message Board
Adobe strikes again.
Phil Hawkins, Photographer
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Fresno | ca | usa | Posted: 8:54 PM on 01.10.09 |
->> Working a basketball game trying to do post in PS/CS4 (Please save the editorials on that). Try to load it and I get a notice that says my licensing has stopped working. !!!!!!!!!!!! I call tech support and I can't get help until 8am Monday morning at the earliest. And that's not factoring how long I will have to stay on hold waiting for an Indian who can't speak English.
Never mind I BOUGHT the %$@#!& upgrade on a download, installed it in my new Dell laptop machine using Vista Home Premium, put in my PREVIOUS serial numbers and everything else as I was instructed to do, it was accepted, I registered the product which also was accepted, and have been using it for 3 weeks. Now, all of a sudden, it won't even load, all I get is the error notice.
The malice I hold toward Adobe knows no limit. This company has completely imploded. They are having internal problems that are killing them. If ONLY there was another product I could use. People on Miranda are having nightmares transferring licenses from PCs to Macs...
Adobe SUCKS!!!
Does anyone know anything about this error notice and how to fix it without me having to surrender my entire morning on Monday listening to elevator music? |
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John OHara, Photographer
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Petaluma | Ca | United States | Posted: 9:00 PM on 01.10.09 |
| ->> You might keep a copy of CS in your computer. Or, PM can make a jpeg from your raw file and there you go. I have experienced , your experience also. John |
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Thomas B. Shea, Photographer
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Pearland/Houston | TX | USA | Posted: 9:29 PM on 01.10.09 |
->> I have had problems also. I know a couple photographers who just use light room now and they love it. Good luck Phil.
Thomas |
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Gray Quetti, Photographer
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Jacksonville | Fl | USA | Posted: 9:36 PM on 01.10.09 |
| ->> Phil, fellow SS member Romeo Guzman just had that exact same issue while trying to do post work after a game. I don't recall what he did to fix it but I just texted him so he might chime in shortly. |
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Scott A. Schneider, Photographer
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Minneapolis | MN | USA | Posted: 9:38 PM on 01.10.09 |
| ->> As my post notes, I'm not happy with CS4 either. At this point, I regret laying down the $200. |
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Phil Hawkins, Photographer
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Fresno | ca | usa | Posted: 9:40 PM on 01.10.09 |
->> Thanks to Dennis "eyeball" on Miranda for this solution that actually worked!
Follow this link and run this script. http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405970
Funny I went to support and did several searches and did not find this until someone sent to me from Fred Miranda.
Thanks, Dennis...
We could start another thread on "What's going on at Adobe?" It just makes you wonder what the heck IS going on.
Phil |
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Curtis Clegg, Photographer
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Belvidere | IL | USA | Posted: 11:30 PM on 01.10.09 |
->> I'm glad you got it working Phil. I was going to suggest downloading Photoshop Elements 7 and using the trial version of that for 30 days until you could figure out the problem.
I put Elements 7 on my wife's computer while my laptop was being repaired and I have to say I was really impressed. It opened 20D and 30D RAW files flawlessly... the "Organizer" module is somewhat akin to Bridge, complete with star ratings (but no color labels). The ACR sliders are very similar to CS3. There are, of course, quirks and limitations in the editing module but for the most part all the important tools are there (but no Curves, no CMYK, no editing in 16-bit mode).
It certainly beats the heck out of Canon's DPP for working with RAW files. |
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Thomas Campbell, Photographer
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Houston/San Antonio | TX | USA | Posted: 11:58 PM on 01.10.09 |
->> I had problems with PS-CS3 last week as well. Opened it and it said I had a license registration problem and it shut down on me. I restarted my MBP and then opened CS3 again and had no problem. While PS didn't want to open and shut down on me, I had Bridge open, which continued working. Totally bizarre. Haven't had a problem since.
I had Lightroom 1 and now have 2 and have never had a problem with it. I absolutely love Lightroom, but it does take longer to use than Photo Mechanic, but I like that I can do more with it. If I was transmitting on deadline, I wouldn't want to use Lightroom. For everything that doesn't have to be done at the event, I use Lightroom. |
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Phil Hawkins, Photographer
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Fresno | ca | usa | Posted: 12:19 AM on 01.11.09 |
| ->> I love Lightroom too, it's tremendous. |
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Israel Shirk, Photographer, Assistant
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McCall | ID | US | Posted: 12:26 AM on 01.11.09 |
->> Phil, are you seeing a pattern with your habit of buying first-release software and then having problems with it?
If you just waited a couple of months (service pack for Windows, firmware updates/reviews for cameras, a few updates on Adobe software, etc)... You wouldn't have this problem all the time! Or at least then if you waited to upgrade it would be easier to know what you're getting into.
Here are a few:
http://www.sportsshooter.com/message_display.html?tid=31773
http://www.sportsshooter.com/message_display.html?tid=30226
http://www.sportsshooter.com/message_display.html?tid=24986
http://www.sportsshooter.com/message_display.html?tid=24772
http://www.sportsshooter.com/message_display.html?tid=24776
http://www.sportsshooter.com/message_display.html?tid=24201
All are related to using software that's recently released, in some form or fashion! Being an early adopter can be fun, but it's almost given you're going to have problems... I'm still having problems with CS4 crashing with simple tasks, which is why I have it right next to CS3!
When it comes down to it, meeting deadlines and getting time off is more important to me than having the latest gadgets. If I can do both, I often do, but it's always in a safe environment where I'm not going to lose data or huge amounts of time due to crashes and bugs. |
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Thomas Campbell, Photographer
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Houston/San Antonio | TX | USA | Posted: 12:45 AM on 01.11.09 |
| ->> Israel, it obviously isn't just related to using the most recently released software if I was having the exact same problem with Adobe Photoshop CS3. |
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Phil Hawkins, Photographer
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Fresno | ca | usa | Posted: 1:50 AM on 01.11.09 |
->> Israel,
Vista has been out for I think a couple of years. Adobe has been issuing upgrades for OVER 15 YEARS and until recently always with no problems. Yes, I do admit to reacting severely when I pay for software, follow instructions to the letter about how to install and use, and get %^&*%^ in the process. Adobe and Microsoft are mature, longtime companies that should know what they are doing in issuing upgrades to software, but both companies are going backward in both software usage and reliability. This is unacceptable. Yes, it's my pet peeve, discussion boards are for venting and letting other people know when a product is not right.
Do you not also see when I ring a very loud bell when things are exemplary right? Search the term Myphotopipe.com as long as your throwing things in my face.
Oh, by the way, wanna see a GREAT movie? Gran Torino. How's that. |
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Chuck Liddy, Photographer
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Durham | NC | USA | Posted: 2:28 AM on 01.11.09 |
| ->> phil, my brother. don't jump in israel's sh@t. he actually made a valid point. after reading your posts the past couple of years I have to agree with him. oft times you get the "newest brightest shiniest"" toy then it doesn't work and you go ballistic on it. come on man...no one in their right mind buys the beta version of ANYTHING. but then again, you also think carolina has the best media food in the NCAA! 8) |
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Phil Hawkins, Photographer
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Fresno | ca | usa | Posted: 5:48 AM on 01.11.09 |
->> Chuck,
What are you doing up this time of night? You're a great guy, and I respect your opinion, but... with all due respect;
I have only two software titles that I upgrade with regularity, that's PS and Capture One. I was FORCED to use Vista on my new Dell laptop, the first updated laptop I've had in 5 years. Vista is and was a monumental debacle, this is common knowledge.
I do admit to getting the new versions of PS relatively quickly in the past, and it was not until CS3 that I ever got burned, going all the way back to v. 6. And burned I got, cost me almost $300 in hardware repairs and endless time and frustration, all on top of a 30% increase in price from the previous update. And you all know I was not the only one. Now, CS4 has growing pains as well, thankfully not as serious as CS3 and Bridge, but still intolerable from a huge, rich company that has almost 20 years experience developing PS for a Windows environment. I did wait about 2 months to update, and hearing no horror stories, I jumped in. Do you really think it's acceptable for Adobe to almost forcibly require people to register their PS/CS4, thus giving them the ability to contact you, and when a major problem develops pervasive enough for them to post a fix for it on their support pages, you hear nothing from them? No advisories, nothing! HOW is this acceptable? HOW does this not make you as angry as it makes me?
Capture One, a great RAW conversion package, is another title I do update quickly, mainly to update the camera models for which they convert RAW files. But they do not charge me for them, and each update improves function and quality of output.
As for the rants, let me point out this is a discussion board. We discuss things, sometimes passionately, as is the case when i get angry at large mature companies that can't get their act together, yet charge me more for their product. Go to Miranda and read the litany of people who are trying to do the right thing, follow instructions from Adobe and all they want to do is move their PS licenses from a PC to a Mac. 60 days later they are told "Your transfer has not been approved".
I'm not going to apologize for expressing my frustration in succinct terms about something that is clearly not right. I use PS and CaptureOne on a daily basis and I expect them to work as advertised. I do not expect to have to fix, and fix again, and fix again. If you had a car that ran in that manner, you'd be furious left standing on the side of the road repeatedly. But for some reason, software that performs in that manner is not upsetting to you. Groovy. If you can live with defective products then more power to you. Don't ask me to do it, and if I post a virulent opinion it's only to vent and to advise others to tread carefully in my footsteps. If people do not want to read my rants, then don't have to. They have the choice to move on. There are many things I have blathered on about on this board that I have no problem apologizing for, but this is not one of them.
If Brad and Grover and Robert want to pass a rule against going off on bad service and defective products then I will comply. But I see nothing wrong with expressing myself when I experience sub par service and defective products. |
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Phil Hawkins, Photographer
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Fresno | ca | usa | Posted: 5:52 AM on 01.11.09 |
| ->> Oh, and I forgot one thing; Carolina DOES have the best media food in the NCAA. Certainly better than Duke's hotdogs... Neener-neener; Take THAT!! :-) |
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David Harpe, Photographer
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Louisville | KY | USA | Posted: 9:04 AM on 01.11.09 |
| ->> I do think it's really lame for them to force upgrades if you want to keep the raw converter current. It would be trivial to implement it so you didn't have to do this (as they did in previous versions). Heck, even charge a separate 'subscription' for the service. Would be better than forcing people to do major version upgrades just to keep their workflow going with a new camera. |
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Walter Calahan, Photographer
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Westminster | MD | USA | Posted: 9:09 AM on 01.11.09 |
->> Adobe wouldn't have to issue upgrades for RAW if the industry would settle on a universal open standard for RAW. The camera manufacturers resist this forcing Adobe to backwards engineer the code each time a new camera comes on market.
Sorry for your troubles Phil. Microsoft says the next version of Windows will be the best (HA!). |
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Tom Sperduto, Photographer
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Edison | NJ | USA | Posted: 9:28 AM on 01.11.09 |
| ->> I am really happy using PM for viewing and Nikon Capture NX2 for my work flow. |
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Jim Colburn, Photo Editor, Photographer
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McAllen | TX | USA | Posted: 1:50 PM on 01.11.09 |
->> Computing Rule Number One:
RTFM
Computing Rule Number Two:
Never buy version one, or version X.0, of anything
Computing Rule Number Three:
You can never have enough RAM or a big enough hard drive. |
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Chuck Liddy, Photographer
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Durham | NC | USA | Posted: 3:24 PM on 01.11.09 |
->> phil,
" Certainly better than Duke's hotdogs"
huh? when was the last time you ate the media food at duke?
30 years ago? hahahahahahhahahahahahahaaha |
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Phil Hawkins, Photographer
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Fresno | ca | usa | Posted: 3:59 PM on 01.11.09 |
| ->> Just giving you a hard time, Chuck! Talked to a guy yesterday from San Jose who said he got hot dogs once shooting at Duke. Couldn't resist. And no, I've never shot in Cameron Indoor Oven, er, uh, Stadium. |
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Fj Hughes, Photographer, Assistant
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Baltimore | MD | USA | Posted: 10:13 AM on 01.16.09 |
| ->> Working as a digital tech(reliability is my bread and butter), I always have a previous version of any software available after upgrading in case I have any issues. I also try to never use any new software with clients until I have thoroughly tested it personally. In fact, I still have Lightroom 1 and CS2 on my capture computer and I will do the same with CS3(finally removing CS2) when I upgrade to CS4. |
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Aaron Rhoads, Photographer
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McComb | MS | USA | Posted: 10:25 AM on 01.16.09 |
| ->> This is a perfect thread for one of Walter's "why film is better than digital" posts. |
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Steve Ueckert, Photographer
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Houston | TX | USA | Posted: 9:25 PM on 01.16.09 |
->> I'm with Walter, why not film? TriX is for kids, not silly rabbits.
This also motivated me to find a version of CS3 on Ebay rather than CS4, for my high school daughter who has inherited her Dad's 40D. |
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Tony Donaldson, Photographer
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Los Angeles | CA | USA | Posted: 11:19 PM on 01.16.09 |
| ->> I joined the CS4 party right away, but also kept my copy of CS3 loaded. Actually, since there's room on the boot drive, I have CS2 still for some reason. But until you are sure all your plugins are transferred and work, it's a good idea to keep the previous version live. For raw conversions, there's the manufacturer's software in a pinch, or using DNG conversion. |
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