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|| SportsShooter.com: Member Message Board
photo mechanic email issue
Chris Machian, Photographer, Assistant
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Omaha | NE | USA | Posted: 12:48 AM on 06.16.08 |
->> I have this weird problem, when I use photomechanic and apple mail (and sometimes entourage) to email photos out, 50% of the time, the recipient can not open the photos.
Is there some odd setting I am missing? |
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Robert Caplin, Photographer
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New York | NY | USA | Posted: 1:02 AM on 06.16.08 |
| ->> You can choose the output extension (.jpg .jpeg .JPG etc) through photo mechanic. Maybe a capitalized extension might be messing with the recipient's computer, try changing it to lowercased. I always had one person that could never open what i sent...some people have crap computers, plain and simple. |
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Chris Machian, Photographer, Assistant
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Omaha | NE | USA | Posted: 1:33 AM on 06.16.08 |
->> i always use lowercase jpgs, where is the output option you are taking about?
I rename jpgs all the time with PM and ftp them from there or email using apple mail or entourage directly and have no problem. |
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Greg Ferguson, Photographer
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Scottsdale | Az | USA | Posted: 4:07 AM on 06.16.08 |
->> You probably need more information about the email client and server that the recipients use.
The transfer of attachments across various email servers is still troublesome, mostly because of the servers and antivirus software. There are standards but the software vendors tend to add little "improvements" which can break files.
Also their email servers or antivirus software might be stripping attachments. DOS (denial of service) attacks and SPAM with attachments used to clog servers so a lot of places turned on quotas and/or attachment stripping of files over certain sizes.
One other thing I've run into on occasion is some people can't receive an attachment because their email client requires us to turn on the "Use Windows Attachments" checkbox in Apple Mail when you attach the image. That setting strips the resource forks of images which could confuse non-Mac systems.
http://www.macriot.com/article.php/20051114043321868 |
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Mark Sutton, Photographer
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Herndon | VA | USA | Posted: 7:49 AM on 06.16.08 |
->> Chris,
I was having a similar problem with two specific clients. After a game they needed images for their website gallery. Nothing big, but maybe 6 to 10 images. The problem was that when I e-mailed them, the images would come embedded in the e-mail and not as attachments. Then when they tried to extract, the images would have a .bmp extension and not a .jpg extension. I never found a solution other than using Lightroom to e-mail the images to the clients. I tried some of the stuff Greg suggested without any luck. It became extremely frustrating and made me rely more on Lightroom and less with Photomechanic.
Greg,
I'm reading the article you posted. Thanks for the info.
http://suttonm.wordpress.com/ |
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