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SportsShooter.com: Member Message Board

Help with Photoshop problem ... please
Dianna Russell, Photographer
Springfield | MO | USA | Posted: 5:18 AM on 10.28.07
->> Help please! I'm having problems with Photoshop CS2 or Photo Mechanic or the hard drive on my computer (Mac G4 iBook) or something. I'm not sure what's going on. I was trying to work on a NEF photo file from a DVD and I did a slight adjustment in CS2 but then I couldn't save it as a psd file. I keep getting the message: Could not save as "birdie times two_6267.psd" because of a disk error. It won't let me save as a jpg either. At first I thought it was because the DVDs were burned on another computer but that's not it.

I was going back to work on photos from Aug. and Sept. (when my computer hard drive had died back in late Aug./early Sept.) I used a Mac on campus and burned DVDs of the NEF files of the Sept. work. I wanted to redo some of those because the macs on campus do not have noise ninja or photo mechanic.

I thought I had the new hard drive set up ok with all my software reloaded. I did some recent assignments and had no trouble downloading the files from the card onto the computer, working on them and then saving them as jpgs to transmit them. There were no problems at all. Until now.

It doesn't seem to matter if it's off a DVD, downloaded from Photo Shelter or taken off the desktop from a recent assignment. Everything I try to save comes up with the same Photoshop message.

I hope someone can help. Please?

Dianna
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Ed Wolfstein, Photographer, Assistant
Burlington | VT | USA | Posted: 7:34 AM on 10.28.07
->> Hi Dianna.

Right click or ctrl-click on the image file in the Finder, and bring up the "Get info" dialog box. At the bottom of the box, look at Ownership and Permissions. The file might be Read Only, in which case you have to change it to Read & Write. See if that solves it. Very often, an image coming off a CD-ROM or DVD-ROM becomes a Read Only file.

Let us know how it works out.

- Ed.
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Dianna Russell, Photographer
Springfield | MO | USA | Posted: 9:29 AM on 10.28.07
->> Hi Ed.

Thanks for responding.

I checked one of the files the way you suggested and it is already a Read & Write file.

I'm hoping something isn't wrong with the new hard drive. Maybe something is not set right in there?

I even checked older files that have been uploaded to PhotoShelter. I only open and work on *copies* of the NEF files and never the originals.

I tried working on older files that were successfully toned and "saved as whatever" (before the new hard drive) and when I download that NEF file from PhotoShelter to test it now, I get the same message about a disk error.

Grrrr.

~D
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David Ahntholz, Photographer, Photo Editor
Cleveland | OH | USA | Posted: 11:13 AM on 10.28.07
->> Have you tried restarting Photoshop and/or the computer? The times I've run into this in the past, restarting has fixed it.
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Chuck Steenburgh, Photographer
Lexington | VA | USA | Posted: 11:43 AM on 10.28.07
->> This may be a stilly question, but how much free space do you have on your hard drive?
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Ed J. Szalajeski, Photographer
Portland | ME | USA | Posted: 1:31 PM on 10.28.07
->> Dianna

Try this test.

Copy the file off the DVD, to a temp folder on a hard drive.

Then open it, and see if you can save it.

If you can, something is causing PS to think it is being saved to a read only device (back to the DVD) when you used your original procedure to save, or it is not unlocking when you open the file.

IE somehow the Read Only bit is not clearing up.

Hope this helps.

Ed
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Chuck Liddy, Photographer
Durham | NC | USA | Posted: 1:51 PM on 10.28.07
->> dianna, this will sound totally crazy...but have you tried changing the file name? take out that underscore and try it....I've had several instances where files wouldn't save or open because I had them named with "bad" characters. hope it works out for you.
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Dianna Russell, Photographer
Springfield | MO | USA | Posted: 4:10 PM on 10.28.07
->> Thanks guys for all the great advice and for taking the time to try to help.

David, Thank you so much!! I restarted the computer and it seems to be fine now. I was tired and never even thought of that. I hope that was just a one-time glitch.

Chuck S., there are no silly questions when trying to work through a goofy computer problem. I have almost 65 gigs of space out of 80. I had the old hard drive almost full several times though and it was pain.

Ed, that must be what was happening. I did try to copy the file to the desk top and it didn't make a difference. I think I tried almost everything . . . except what worked . . . restarting the computer. :o

Chuck L., not crazy at all. I did rename the files when I was doing the "save as" (before restarting the computer) but it didn't help.

** I just tried to take a file off the DVD and everything is fine now. This time I just copied the selected file (from PM) to a folder on the desktop and it worked fine.

I'm wondering if the problem may have had something to do with the way I moved the files out of Photo Mechanic. I was opening the folder of images in PM and then I was dragging selected images onto the desktop and then into photoshop. But, who knows.

Anyway, I hope this will help someone else if they have the same problem. The lesson here is ALWAYS try to restart the computer first. :o)

SportsShooter members to the rescue! Thanks again for the help!

~D
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Thread Title: Help with Photoshop problem ... please
Thread Started By: Dianna Russell
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