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SportsShooter.com: Member Message Board

CS3 SUCKS! It was NOT ready! (Rant coming)
Phil Hawkins, Photographer
Fresno | ca | usa | Posted: 5:03 AM on 04.30.07
->> Ever since version 5.5 I have upgraded with no problem. Why now is everything ******* up? I don't want to re-learn this program, I want it to work as before, as reliably as before.

Bridge was supposed to be improved. It is not improved. It has crashed 3 times in 30 minutes. I have 650 images to sort from a track meet this weekend and it's rotating the images when I mark the shots. As I scroll through them, it crashes! CS2 never did this crap.

And to add insult to injury, they upped the charge on the upgrade from roughly $150 to $199. If they're going to charge substantially more, I expect better performance.

I have 230 gigs on my scratch disk, 40 gigs on my program disk and this has never bothered CS2. PC version. I have re-booted twice, set my preferences, and nothing works. 2 gigs of RAM... No other programs open except IE.

This sucks. It absolutely sucks.

What the ****?????????????????????? (Kicking the trash can across the room)

If anyone has wisdom on this piece of **** upgrade, I'm all ears.

Yeah, I'm upset; trying to get work done, just spent $200 for a boatload of aggravation. For the time being, it's back to CS2.

Phil

...center...deep breath...think happy thoughts...
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JohnPaul Greco, Photographer, Assistant
Milwaukee | WI | USA | Posted: 6:05 AM on 04.30.07
->> Here here!!

Let them know... loud and clear!

JP
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Leonard Spoden, Photographer
Vienna | VA | USA | Posted: 6:07 AM on 04.30.07
->> I have noticed that Photoshop CS3 crashes a lot more.
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Stephen Lam, Student/Intern, Photographer
San Francisco | CA | USA | Posted: 6:47 AM on 04.30.07
->> Phil,

just curious, which version of photoshop did you get (regular or extended)? how much video RAM do you have? CS3 specifically requires at least 64mb of video RAM, and it's one of the new CS3 system requirement that didn't exist on cs2.

i feel your pain, but hang in there. new product almost always come with a bug or two.. like the mkII focus problem, Vista + canon raw .tif issue, backfocus glass. i guess it'll take a while to find every single bug in such powerful software.

...then there's always comptaibility issues. computer tech moves so fast right now even a 1-yr old computer can sometimes be really, really dinosaur age old. a lot of the newer softwares often taxes a lot more on the video card.

hope that helps.
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Landon Finch, Photographer
Colorado Springs | CO | USA | Posted: 9:32 AM on 04.30.07
->> No need to let a software program cause a heart attack.
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Will Powers, Photographer
Denver | CO | USA | Posted: 11:23 AM on 04.30.07
->> Early professional reviews said it wasn't worth the upgrade. I've been using the beta without problem, but I think I'll hold off on a full version. Thanks.
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John Green, Photo Editor
Cool City | Ca | USA | Posted: 11:29 AM on 04.30.07
->> I have the extended CS3 suite and it works great
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Allan Campbell, Photographer, Assistant
Lake Oswego (Portland) | OR | | Posted: 11:35 AM on 04.30.07
->> Phil as someone who has 15-20 computers in my despartment that I oversee, I have one rule.....

...... Never, ever upgrade to the newest version until it has been patched at least twice......

Sorry you are having troubles
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Allan Campbell, Photographer, Assistant
Lake Oswego (Portland) | OR | | Posted: 11:36 AM on 04.30.07
->> Hmmmm extra "S" in department.... Fat fingers this morning..
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Cecil Copeland, Photographer
Marietta | Ga | USA | Posted: 11:48 AM on 04.30.07
->> Sorry you're having troubles with that, Phil ...

Call me "ol' fashioned" ... but those kinds of problems are exactly the reason that I'm still using v7.01 of Photoshop ...

I like Allan's upgrade advice .....
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Scott Morgan, Photographer
Burlington | IA | United States | Posted: 11:51 AM on 04.30.07
->> Phil, were you using the beta of CS3 before you got the upgrade? I don't know if this will help any of your problems, but Adobe says you need to uninstall the CS3 from your computer (not just drag it to the trash) before installing CS3. There is more info here http://labs.adobe.com/technologies/photoshopcs3/

I hope this helps, but if not, sorry for your pain, and thanks for the heads up.

-sm
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Phil Hawkins, Photographer
Fresno | ca | usa | Posted: 12:45 PM on 04.30.07
->> Stephen Lam,

I hear what you're saying, but as I mentioned, I have bought the upgrades for PS on the day of release at CompUSA since version 5.5 and never have had these kind of problems. (I downloaded this upgrade...) I expect Adobe to have their you-know-what together on upgrades by now; especially if they are going to charge more than in the past. I guess the other thing that sets me off is being gouged for more money and have hassles and delays in using it.

I do love the new interfaces and features, but if there are markedly different hardware requirements that should have been disclosed up front.

They are gouging a very loyal user base with the increase in price and that really adds to my angst. Did anyone notice that about a month before this release the upgrade price on CS2 also went up to $199? Slick, huh...

Scott,

Yes, I had the beta and when I tried to install the upgrade it would not install until I uninstalled the beta. That took 15 minutes, and when I got done, CS3 installed w/o a problem. I activated and launched the program and the rest is history.

Allan,

I've never had to wait for patches when upgrading to PS. WHY now all of a sudden?

I'm going to open a case w/ Adobe and see what they say. Yet more time taken away from getting these T&F shots done... damn it.

Phil
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Phil Hawkins, Photographer
Fresno | ca | usa | Posted: 12:48 PM on 04.30.07
->> Will,

Where can I read these "professional" reviews? What are we; chopped liver?

Phil
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Eric Canha, Photographer
Brockton | MA | United States | Posted: 12:53 PM on 04.30.07
->> Phil thanks for saving me 2 bills!. BTW the local CompUSA (and 125 others) is closing. While I was poking around the store I found that they had the CS2 upgrade for the $159 AND were discounting the software 20%!
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Luke Trottier, Photographer
Bath | ME | US | Posted: 1:32 PM on 04.30.07
->> Unfortunately there seems to be a growing trend for software companies to turn their products into Bloatware causing performance losses and even crashing. I use to work for a software company and saw it first hand.
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Ian L. Sitren, Photographer
Palm Springs | CA | USA | Posted: 2:19 PM on 04.30.07
->> Phil I know your pain, not with CS3 but with other stuff in the past, way too much. It is no way to spend your life.

Almost 3 years I kind of saw where I was going. I was caught up in becoming as much computer expert as anything else. Crashes, learning new software, building websites for myself and on and on. I took a quick look at my business card and it said "photographer". Trying to keep up with website development and computer crashes was not in my job description and did not generate revenue. So I made some changes...

I never use a software upgrade until it has become seasoned. Or hardware.

I dumped the PC and Microsoft. Now all Mac. No, I don't want a PC Mac discussion here.

I look for quailty and reliabilty first, price last.

I outsourced my website (LiveBooks).

There is more but the result has been substantial. I now really do two things, market and shoot. I do edit but I am now looking to add a professional retoucher to my workflow.

I wish I could have back every hour or every night I spent doing the crash repairs or website making. I can't but I will never do it again.

You have to take it as it comes but maybe there is something to take away from it. Keep ranting, it is good!
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Jim Colburn, Photographer
Omaha | NE | USA | Posted: 2:28 PM on 04.30.07
->> 'I have noticed that Photoshop CS3 crashes a lot more.'

Computing Rule Number Two: Never buy Version One (or any version x.0) of anything. Let the other people de-bug it.

Rule Number One: RTFM (Read The F**king Manual)
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Marc F. Henning, Photographer
Bentonville | AR | USA | Posted: 2:38 PM on 04.30.07
->> so what is the consensus on CS3? i'm days away from purchasing CS3 and now i'm beginning to have second thoughts. should i just go with CS2 for now and upgrade to CS3 sometime down the road?

any opinions would be appreciated.

marc
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Phil Hawkins, Photographer
Fresno | ca | usa | Posted: 2:48 PM on 04.30.07
->> Marc,

WAIT!!!!

Phil
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Adam Hemphill, Photographer, Student/Intern
Willimantic | CT | US | Posted: 3:27 PM on 04.30.07
->> I haven't encountered a problem with any of the CS3 applications. The Photoshop beta was buggy, but the release versions are great thus far. It's obvious that people are having different experiences (as might be the case with any program that requires upgraded hardware).
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Carl Auer, Photographer
Eagle River | AK | USA | Posted: 3:28 PM on 04.30.07
->> Phil, I downloaded the beta and loved the new tools and then about 3 hours into it, it started crashing on me, for little things. Select the new magic wand tool to do a selection for a cut out, bam, it crashed. Go to print, you guessed it, crash. Work for 20 minutes on a 80 meg file, go to save, yup...crashed again. I assumed it was because it was beta, but as others have said, wait...let others debug it, and go from there. This was on a dual core (not a dual core 2) PC with 4 gigs of ram and 256 megs of video ram. Some of the new tools in PS3 are very cool, but not if they come with you kicking a garbage can across the room or as Landon said, "No need to let a software program cause a heart attack."

PM, Capture 1 for Raw, and CS2 is doing what it did for me prior to CS3 coming out.....working.
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Phil Hawkins, Photographer
Fresno | ca | usa | Posted: 3:50 PM on 04.30.07
->> Carl,

Obviously, I didn't acually kick the trash can, I put that there for dramatic flare... to accentuate the frustration I was feeling. And no heart attack yet.

It's a combination of surprise as this has never happened to me on a PS upgrade, and irritation at being charged a substantial increase in price to boot. Especially when I am watching every penny these days... I feel taken in.

Phil
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Chris Preovolos, Photographer
Stamford | CT | United States | Posted: 4:16 PM on 04.30.07
->> I haven't had any problems on with my MacBook Pro or Intel iMac. The issues I had with the beta were corrected. I am very happy with it so far. It has not crashed on me once and I am finding the new bridge useful. Especially how you can open raw photos from Bridge and leave Photoshop freed up to do other things.
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Philip Johnson, Photographer
Garland | TX | USA | Posted: 5:07 PM on 04.30.07
->> I think part of the problem is that Microsft is trying to get into the graphic side of the business now and is making it harder for already established companies like Adobe to be compatible with there new O/S. If you go to Adobes forum site you will see a lot of people are having a problem with Adobe and Vista.
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Armando Solares, Photographer
Englewood | FL | USA | Posted: 5:16 PM on 04.30.07
->> I have Adobe light room for sorting and cataloging, Photo Mechanic for ingesting and editing and CS2 - which works great. I don't see the point of upgrading from CS2 to 3. I'll wait 'till they come out with CS5 or something like that. I was perfectly happy with Photoshop 7, but because of bridge and working in RAW I upgraded to CS2 and I have been very happy.

Sorry for your bad experience Phil....
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Nic Summers, Photographer
Mount Prospect | IL | USA | Posted: 5:49 PM on 04.30.07
->> I still have CS3 Beta running... How long will it run before it expires?
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Fj Hughes, Photographer, Assistant
Baltimore | MD | USA | Posted: 6:53 PM on 04.30.07
->> Being a mac user, I am coming from a different perspective than the original intent of this thread. I love CS3 beta. I did have some issues with the original bridge crashing but the update fixed that. The new raw is excellent. I love the new curves with the pull down preset menu and the other new features. Smart filters! Etc. The patch tool is great for dust spotting files and retouching commercial work. I have been using it almost exclusively for a couple of months and it only crashes occasionally, not bad for a beta. I can't wait to get my real version. I heard it is fast. I think it is completely worth the $200 bones.

Phil, sorry to hear you are having so many problems.
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Jeffery Jones, Photographer, Photo Editor
Gallup | NM | USA | Posted: 8:40 PM on 04.30.07
->> I am HAPPY with the CS3 upgrade for my Windows XP (Dell) laptop. I find the Camera Raw converter improvements alone worth the upgrade. I had some issues going from the CS3 Beta to CS3 full version - I did not "deactivate" the software first, and had to do a manual uninstall of the Beta version, but I have had ZERO problems with CS3 once I got the beta removed.

Now CS2 was another issue. For some reason whenever I used the Curves control and clicked my white or black point the computer would freeze up from 1-4 minutes before letting me continue with my edit. Every image, every edit session.

I chuckle at people who say that Mac is so much better than PC. My office uses Mac machines, and I had to reboot and rebuild the desktop on it Six times in a row today to even get it to see my memory card. Problems with that stupid Mac network at my office are why I bought the PC laptop.

...and Phil, if you made the switch to Vista then I would suggest that perhaps it is the OS, and not Adobe that is the problem.

Jeff
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Jeff Stanton, Photographer
Tucson | Az | USA | Posted: 9:16 PM on 04.30.07
->> Phil, why don't you uninstall CS3 and reinstall your old version. I use CS (not CS2, just CS) and I am completely satisfied. It does everything I need it to do. I also use an EOS 1D, not a Mark II and not dreaming of a Mark III. Just a 1D. It works flawlessly, fires at a 500 sec. flash sync speed, has only 10,000 releases on it. Why does everyone race to the newest gadgets? This stuff is very expensive.
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Mark Loundy, Photo Editor
San Jose | CA | USA | Posted: 9:32 PM on 04.30.07
->> Jeff,

I say God Bless the early adopters. Without them, I'd have to put up with Ver 1.0 bugs.

I'll be upgrading to CS3 sometime late this summer/early fall.

--Mark
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Jeff Stanton, Photographer
Tucson | Az | USA | Posted: 10:39 PM on 04.30.07
->> Mark, yeah, I know what you mean.
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Jody Gomez, Photographer
Murrieta | CA | USA | Posted: 11:01 PM on 04.30.07
->> Phil, I have CS3 and love it. No problems. I haven't upgraded to Windows Vista because I heard some negative stuff about it, so I am still running XP Media on my Dell Inspiron. Drop me an email or call if I can help.

Jody
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Jim Leary, Photographer
| NY | USA | Posted: 11:14 PM on 04.30.07
->> Alan shares my basic philosophy on software. Although I don't necessarily stand firm on two upgrades, I do indeed share the wait and see philosophy in most cases. One program I did not wait on was Adobe Photoshop Lightroom. It had gone through a long beta period with plenty of input from professional photographers so that helped my confidence in the product. To me, keeping Photoshop on the side and using Lightroom as my primary work low program seems to make the most sense and I definitely do not regret that philosophy. I absolutely love Lightroom. It does just about everything I need. I still bring some images into Photoshop but really not all that often. Photoshop will always be on my computer but I think I'm content to stay with Photoshop CS and use Lightroom for my editing needs. If Adobe brings advances to Photoshop over the next few upgrades that I cannot do without I'll re-consider my programs but for now CS and Lightroom is perfect and it's so refreshing not having to worry about the brutal expense of keeping up with the latest and greatest Photoshop. I highly recommend Lightroom although for those of you who may be interested, it just went up $100 as we slip into May.
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Phil Hawkins, Photographer
Fresno | ca | usa | Posted: 11:28 PM on 04.30.07
->> More power to you guys if you haven't had problems with it, but LOTS of other people have. Go to the Adobe tech support forums and you'll see.

I race to upgrade because with every upgrade I have done, Adobe puts in new features, improvements in existing ones, and makes my life that much easier.

People were happy with three channels on their black and white TV, AM radio in their cars, and rotary phones, but when improvements come people go to it because improvements are better. CS3 is a better program than CS2, assuming it has no bugs. But if you're happy with the old stuff, then God bless you. Personally, I get incensed when I pay substantially more money and get an inferior product. Part of my upset is the drastic increase in price.

Best of luck to all of you...who live in the slow, wait-and-see lane.

(I do agree on the 1D MKII issue though, I'm not in line to get the MKIII, but when I get some extra money...)

Phil
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David Templeton, Photographer, Assistant
Hammonton | NJ | USA | Posted: 10:06 AM on 05.01.07
->> Phil, typically when new Adobe software installs, it keeps the old version working perfectly fine. So unless you uninstalled CS2, you probably still have it on your computer.

Look in your Applications folder if youre on a Mac or your start menu on windows.

On windows, if you cant find it, you might want to check the following location for photoshop.exe:

c:program filesadobeabobe photoshop cs2
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Phil Hawkins, Photographer
Fresno | ca | usa | Posted: 11:48 AM on 05.01.07
->> Thanks, David

I found the CS2 .exe file and clicked on it and got CS3. This has never happened before. I migrated the actions over manually, but I seem to remember that in my last upgrades all that was moved automatically. This time all my filters and actions and brushes had to be moved manually. Plus, I also use Adobe Premier and when I upgraded to Pro, my previous version was still intact as a separate program.

When I tried to install CS3 I had CS3 beta still on my machine, and it asked me to delete it and start again, which I did. I did not delete CS2, yet when I click on a CS2 icon on my desktop that has been there forever, I get CS3.

I will say that last night I used CS3 and it worked fine. Bridge did not crash since I changed the link setting (outlined in this post:
http://www.sportsshooter.com/message_display.html?tid=24776 ), but it still renders files slowly and rotates my images when I try to mark them.

I must admit that the improvements to ACR are GREAT! Finally! It doesn't compare to Capture One LE, but better nonetheless.

Phil
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Nathan Welton, Photographer
Denver | CO | | Posted: 6:20 PM on 05.01.07
->> Wow, I'm using CS3 beta still and I love it. It rarely, if ever, crashes, and it goes about 2 or 3 times faster than CS2. And I'm running a measly MacBook, with an Intel chip, with just 2 gigs of RAM. I'm never ever going back to CS2.
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John Green, Photo Editor
Cool City | Ca | USA | Posted: 9:36 PM on 05.01.07
->> CS3 works great
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Preston Mack, Photographer
Orlando | FL | USA | Posted: 8:11 PM on 05.02.07
->> Upgraded to CS3 on my Intel Mac and it is wonderful.
I wanted to have all my important programs running on Universal Binary.

No problems....
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Fj Hughes, Photographer, Assistant
Baltimore | MD | USA | Posted: 10:21 PM on 05.02.07
->> Much to my chagrin my beta copy of CS3 finally expired today. Fortunately, I got a deal on light room and photoshop together through my ASMP membership. I did have one little hitch while installing my update. Even though I thought I had erased all the of CS3 Beta, apparently I didn't get it all. I called Adobe and they had me download a script that cleaned up the problem. They said it was a mistake on their end and they were very helpful. Once installed, I was happy to find a few additions from the last version of the Beta. Dust spot retouching in raw, Wow!
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Andrew Wheeler, Photographer
Capitola | CA | USA | Posted: 11:10 AM on 05.03.07
->> Peeps!

Am I missing something. I was going to purchase the download upgrade edition BUT would also want the book and backup CD as well. It says in the small print that when you add the download version to your cart the system automatically offers you the choice to add the backup CD and book at that time. I didn't see this happen even as I went through to the add credit card part of the payment process.

Does that come afterwards? I was going to call/email but figured that I'd ask here prior.

Andrew
http://www.automotophoto.com
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Fj Hughes, Photographer, Assistant
Baltimore | MD | USA | Posted: 1:36 PM on 05.03.07
->> Andrew, I had the same thing happen. I was going to call also but I haven't had a chance. Let me know what they say.
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Andrew Wheeler, Photographer
Capitola | CA | USA | Posted: 2:33 PM on 05.03.07
->> Hey FJ...

Okay, just called Adobe. There is a glitch in the order cart, however, if you call them and give them the order number you received when you purchased the download of CS3 you'll be able to buy the CD backup for $20 plus tax and shipping. At least you avoid sales tax on the download (as it's not a tangible "physical" product...)

Andrew
http://www.automotophoto.com
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Todd Rosenberg, Photographer
Chicago | IL | USA | Posted: 7:28 PM on 05.03.07
->> I was working on the beta of CS3 and it was working fine until I had to quit and come back to it, only to find my beta had expired.

I have since purchased the Extended Web Suite and There are some bugs, but it is par for the course. A friend of mine works with a person who betas a number of applications for Adobe and he says unless you need to, don't upgrade yet. I have become so comfortable with the new raw application in CS3 that it was something I felt I should do.

My best suggestion, if you don't need to, wait. If you are on a MacBook Pro or Intel and work in raw, it will speed up your workflow. Had I not used the Beta, I probably would still be on CS2 But the Raw is SO much faster. (at least 2 or 3x)

I would not use Bridge however, Never been happy with it, But Those Adobe Stock photos are a great addition for my portfolio!
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Andrew Wheeler, Photographer
Capitola | CA | USA | Posted: 9:12 PM on 05.03.07
->> Hmm...

Well, I have to come out and say I think the whole damn thing is faster. I use Bridge and have done since it's inception (glutton for punishment I suppose) and I find the whole CS3 thing considerably faster. Even adjustments in RAW are faster so I'm actually pleased with the whole thing.

Andrew
http://www.automotophoto.com
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Jeffery Jones, Photographer, Photo Editor
Gallup | NM | USA | Posted: 11:08 PM on 05.03.07
->> Andrew -
you may not be able to avoid that sales tax by purchasing on-line. I purchased both the CS3 upgrades and Lightroom (before the price went up) and each purchase was $208 because of taxes. I think that loophole is being tightened by the IRS. I know that our newspaper, and my own freelance business here in New Mexico, when we purchase out of state goods we are required to report the purchase and pay "compensating tax" of 5%. The idea is to help keep people doing business in their own state.
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Andrew Wheeler, Photographer
Capitola | CA | USA | Posted: 10:10 AM on 05.04.07
->> Hi Jeffrey!

Oh I know, I just thought it was funny that they didn't charge it - as it's similar to delivering images via FTP vs CDROM. I'm aware that you still have to report it (hence why I don't worry about buying out of state anymore unless I cannot get what I need in state). We have to pay sales tax on purchases out of state based on where we reside which in Santa Cruz is 8.25% (I think - my wife is the accountant...)

Andrew
http://www.automotophoto.com
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