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SportsShooter.com: Member Message Board

1D & 1D MKII Errors... HELP!
Paul Abell, Photographer
Macon | GA | USA | Posted: 7:48 PM on 08.29.04
->> Hey all:

I searched the past threads and did not find any updated info on MKII errors. Last night while shooting the Falcons, My MKII completely locked up and would not focus. I turned it off and on again, and it did it again. I got two erros last night 99 & 01. So, I changed batteries, turned it on and it worked fine the rest of the night. Last week, I had the same problem with my 1D, but I do not recall the error codes that it showed. I replaced the battery and the 1D worked fin the rest of the night.

I am assuming that I may have a bad battery but wanted to check and see if any of you have ever experienced this problem before. I have marked this battery and will check to see if it is the problem. I refreshed everything this week just in hopes that I would not have this problem. I should have makred it last week, but I did not.

Any help that you guys can offer would be appreciated.

Thanks,


Paul
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Jason Peterson, Photographer
Sherman Oaks | CA | USA | Posted: 7:51 PM on 08.29.04
->> Paul,

I experience a similar problem intermittently on my 10D. It always occurs when I use my 70-200 IS Lens, and the IS is on.

I've pretty much determined that it is the lens, and will be sending it to CPS at some point. I don't know if you were using an IS lens at the time, but reports I've heard indicate it could be the contacts need cleaning, or a larger problem - the IS Motor.

The majority of the info here I have learned by reading threads with similar descriptions on the message board.

You could try searching for error 99 or lock up and you may be able to get some more info.

Hope this helps.

Jason
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Paul Abell, Photographer
Macon | GA | USA | Posted: 8:37 PM on 08.29.04
->> Jason, Thanks... I will check into that. I did, infact, have my IS on on my new 400. Maybe the lens is bad. I need to call CPS tomorrow to get that figured out quickly... Good thing I threw down on a USA model.

The only thing is is that I had a similar problem last week and was not using IS. It was with my 1D and my 70-200. It is the non IS version.

Paul
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Jason Peterson, Photographer
Sherman Oaks | CA | USA | Posted: 8:48 PM on 08.29.04
->> Paul, you may want to try cleaning your contacts in that case. As I said, a search of the boards will probably bring up more posts.

I've seen plenty of people where just cleaning the contacts has helped, but I am also aware of some who had the problem caused by the IS motor, and CPS replaced it and they haven't had the error since.

I haven't had a chance to send mine out yet, but cleaning the contacts hasn't completely alleviated the problem. I think I may have a repair coming up.

Cheers,

Jason
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Ron Scheffler, Photographer
Hamilton (Toronto area) | Ontario | Canada L8S3W5 | Posted: 9:57 AM on 08.30.04
->> I have this problem 98% of the time when using my 70-200 IS (and it happend a bunch of times this past Saturday while photographing a wedding). While I'm not entirely sure it is related to the IS feature, I can predict when the error will occur by listening to the IS. It makes a different sound just about when it is going to crap out than when it is operating normally. When it cuts out, the AF mode indicator on the top LCD panel will be blank. I quickly unmount (without fully removing the lens) and remount the lens and this clears up the problem every time. If I don't do this, and continue to shoot, it is a guaranteed Error-01 problem.
A while back I spoke to a Canon technician regarding this (here in Canada) and he was aware of the problem and the cause. It isn't so much dirty contacts, rather a slight misalignment between the lens and camera contacts. Though it could certainly be caused by other problems, such as a faulty IS mechanism.

By the way, the exact same thing used to happen to me back in the early 90s using an EOS-1 & 80-200 f/2.8, so it isn't a new problem, just one that unfortunately seems to arise with certain camera/lens combinations.
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Ron Scheffler, Photographer
Hamilton (Toronto area) | Ontario | Canada L8S3W5 | Posted: 10:01 AM on 08.30.04
->> http://www.sportsshooter.com/message_display.html?tid=2028
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Brendan Smialowski, Photographer
Washington | DC | United States | Posted: 10:03 AM on 08.30.04
->> I have had this happen before too... you need to have the IS device replaced.
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Paul Abell, Photographer
Macon | GA | USA | Posted: 11:43 AM on 08.30.04
->> Thanks... Guys.

Ron, as always, I was hoping you would have some insight. I think you need to be given an award for all of the great advice you give. There is simply nothing that gets past you.

I am going to contact Canon today to see what I need to do. This lens is a brand new 400 2.8 IS USA model. It was not cheap, and I do not want to have problems with it. What would you guys do in a situation such as this?

Thanks,


Paul
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Robert Hanashiro, Photographer
Los Angeles | CA | USA | Posted: 4:16 AM on 09.01.04
->> There have been many reported problems with the 70 - 200 zoom not "communicating" with the Mark II.

Sometimes it just simply cleaning the contacts or making sure the screws are seated and tighten properly.

But, failing that, many photographer have the problem linger and have to send in the camera and lens for Canon's repair people to solve.

In Athens I saw this problem several times with other photographers' MarkII/70-200.

There were also problems with corrupted files on cards that we haven't quite put our finger on the source. As well as the widely reported softness and focus-tracking issues.

I am sure that Canon Japan will solve these issues soon.

Hanashiro.
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Baron Sekiya, Photographer
Kailua-Kona | HI | USA | Posted: 4:27 AM on 09.01.04
->> I had an image on the MkII that was corrupted, the image had black streaks of missing image data running through it. Only one image, the images before and after it were fine.

Then again someone accidently 'kicked', really just bumped, my 1D MkII when I had placed it on the carpet. But it was a Lexar CF card so nothing mechanical should have happened and this didn't affect the other images.

As for errors I'd get an Error 84 if I used a 3rd party 2x converter on my Canon 80-200/2.8L, no problem with it off.
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Robert Hanashiro, Photographer
Los Angeles | CA | USA | Posted: 4:39 AM on 09.01.04
->> The problems with corrupted files has something to do with the mapping or way they are written to the card ... the images shows up corrupted in Photo Mechanic or Photoshop (either partially there, combined with another file or just simply blank).

However when you check the file size, the "corrupted file" is the same size as the non-corrupted files.

You can often recover those files by running Photo Rescue or some other image rescue program.

At first we thought it only happened when shooting bursts. But I have seen it when I have fired the camera for just one frame.

There is a problem when going back and forth from the old 1D and the Mark II. Microtech and Canon both say that you should not use cards between the cameras ... and if you do, you should do a full reformat before switching cards between two different cameras.

Now this is not something that happens with every card you shoot ... but pops up from time to time. That is why it is so frustrating ... we can't seem to nail down why or what causes it.

We have given the people at Canon CDs with copies of the bad files and the actual compact flash cards for them to analyze.

Hopefully they will let us know the cause and solution to this and the other noted problems.

Hanashiro.
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paul barton, Photographer
Sutton | UK | UK | Posted: 7:37 AM on 09.01.04
->> i also had corrupted files at the weekend on a lexar card with my 1ds,i do share the card with my mk11 sometimes but they always get formatted by the camera their going into.
the left third of the images were ok but the right 2 thirds were streaked.
its a brand new card as well!
one thing i've also noticed with the mk11 is that microdrives download quicker in the camera i.e. if you shoot a long burst it takes less time for the red light to go off with a microdrive than with a solid state card,anyone else noticed this?
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Thread Title: 1D & 1D MKII Errors... HELP!
Thread Started By: Paul Abell
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