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SportsShooter.com: Member Message Board

SportShooter Images not loading
Robert G. Stevens, Photographer
Halifax | NS | Canada | Posted: 12:18 AM on 12.24.02
->> Am I the only person having problems loading the images on the SportsShooter pages?

I updated my page and it hung while uploading the image. When I go to my own page or other pages, the jpegs don't load into the browser.

BTW, where is the link to contact Jason, so I don't have to post this to the message board? All I could find is a Contac Us form.
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Pat Farrington, Photographer
Ft. Collins | CO | USA | Posted: 12:26 AM on 12.24.02
->> Robert,

I've had the problem as well. Grover explained it to me once but I've forgotten it. Here's the contact link:
http://www.sportsshooter.com/contactus.html
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Rod Mar, Photographer
Seattle | WA | USA | Posted: 12:34 AM on 12.24.02
->> hit "refresh"....(more than once if need be).

if that doesn't work, clear your cache.

happy holidays!
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Pat Farrington, Photographer
Ft. Collins | CO | USA | Posted: 12:41 AM on 12.24.02
->> No it's something else, something to do with incorrect sizing of images as I recall.
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Robert G. Stevens, Photographer
Halifax | NS | Canada | Posted: 12:47 AM on 12.24.02
->> I tried the clear cache and the forced reload. It didn't help. It seems to be just the jpegs. Does the site store them in a database as blobs, and then serve them to us from there, rather than just keep them as files on the server?

I am going to bed, it is very late here in AST. Hopefully it will work for me tomorrow.
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Jason Burfield, Photographer
New York | NY | USA | Posted: 1:20 AM on 12.24.02
->> Robert...

First off, use the 'contact us' page for stuff like this...(that's why we put it on the 'new thread' page) ...

Second...you can always use my page to contact me:
http://www.sportsshooter.com/burfield

Third...your page and all images show up fine for me. If you are seeing old images it is a cache issue in your browser. Do a 'super' reload and it should be fine. If you are getting black squares, or the images are not going up at all it means the images are either A) not jpeg files OR B) larger than 256k

Also...the reason we ask for this stuff to go from the 'contact us' page is that Grover, Brad and I don't always have time to read each message posted to the board...it just happens that it's 1:30AM where I am right now and I'm waiting for my son to wake up for some food...so I'm reading..but, in the future everyone should use the 'contact us' page for tech issues.

If this doesn't solve your problem, or you still have strangeness, contact me.

-- Jason
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Gary Dineen, Photographer
Cedarburg | WI | USA | Posted: 2:10 AM on 12.24.02
->> Is this merely a coincidence? This morning - I started having the same problem, but with various pages - not just sportshooter. I've tried several different things to correct it, including a system restore - but with no results. I am far from pc illiterate - so I am really losing my patience. Any other ideas?
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Gary Dineen, Photographer
Cedarburg | WI | USA | Posted: 2:44 AM on 12.24.02
->> Ok, it's fixed now. Seems it was a DSL problem. Just what happens when you turn off your DSL modem for a few minutes and then back on? Is that the magic cure-all?

Gary
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Maarten Straetemans, Photographer
Bree | Belgium | Belgium | Posted: 6:06 AM on 12.24.02
->> I have axactly the same problem. There are no images loading on sportsshooter.com. I have checked my IE settings but all seems OK. Yesterday I had the same problem on other websites after a visit to sportsshooter... does somebody know what the problem is ? Thanks !
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Chris Jutkiewicz, Student/Intern
Stony Brook | NY | USA | Posted: 7:18 AM on 12.24.02
->> This problem continues for me as well. Once you visit SS.COM other sites will not load images. This happened to a bunch of us a couple of weeks back and the problem is back again. If you close and restart your browser other sites will work but still not SS.com.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Grover Sanschagrin, Photo Editor, Photographer
Albany | CA | USA | Posted: 9:40 AM on 12.24.02
->> I've been on the road for almost a week now, and I usually look for this exact thing. It only happens on the PC, and only on MSIE, and only when 'certain people' upload icons.

When I spot a faulty icon on the PC in my office (usually, the file size of the icon is huge - like 20-30k) I grab it with my Mac and reupload it - then all is fine again.

I just did that now. (Thanks to Virtual PC on my Mac I was able to figure out which member icon was the bad one.)

So everything should be happy now.

-- Grover
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Pat Farrington, Photographer
Ft. Collins | CO | USA | Posted: 9:49 AM on 12.24.02
->> Thank you Grover. Merry Christmas!
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Gary Dineen, Photographer
Cedarburg | WI | USA | Posted: 11:28 AM on 12.24.02
->> Thanks Grover - that has to be one of the strangest cyber-quirks I've ever experienced. Unfortunately, I had made SportsShooter my home page - so no matter what I did, the problem kept coming back every time I opened the browser! Any idea what these "big icons" actually do to us?

http://www.winningimage.com/holxmas.htm

Gary
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David Snyder, Student/Intern, Photographer
Potomac | MD | USA | Posted: 1:59 PM on 12.24.02
->> I had the same problem on my PC yesterday, no problems on the mac though.
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Jason Burfield, Photographer
New York | NY | USA | Posted: 2:38 PM on 12.24.02
->> The problem is caused by an 'xml' tag embedded in the image file itself. It causes IE on Windows to freeze up and stop loading images. It basically chokes on that one file and won't move on to the next one.

It appears to be a Microsoft issue. It is a known issue as well. It is not a SportsShooter.com issue, but an IE issue on Windows.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Robert G. Stevens, Photographer
Halifax | NS | Canada | Posted: 3:23 PM on 12.24.02
->> Just ran into it again while viewing Ben Lui's page. I think I was on images seven or eight of his portfolio.

Jason, can you give us the combo of image editing software or setting that is imbedding this tag, so that we can avoid creating offending images?
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Robert G. Stevens, Photographer
Halifax | NS | Canada | Posted: 3:28 PM on 12.24.02
->> I shut down IE6 and when I restarted the images came up. When I went back to Ben Lui's portfolio, it was at image nine that the image loading hung.

Time to shut down all the IE6 sessions and try to avoid some of these images.
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Phil Sedgwick, Photographer
Oceanside | CA | USA | Posted: 4:44 PM on 12.24.02
->> I know that PS 7 embeds XML into the header of a JPG. Not sure how to turn it off.
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Grover Sanschagrin, Photo Editor, Photographer
Albany | CA | USA | Posted: 5:31 PM on 12.24.02
->> Phil: If you use the "Save For Web" feature, does it embed the XML stuff in there? I've been using the "Save For Web" option in Photoshop 6 and 7 (on a Mac) and it all works fine.

I've noticed that the "Save For Web" feature does a MUCH better job for saving images for use on the web. Smaller files, and they even look nicer. Also handy is that you can set the percentage of JPEG compression and it will show you what it will look like -- handy for when you've compressed things a little too far.
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Phil Sedgwick, Photographer
Oceanside | CA | USA | Posted: 5:45 PM on 12.24.02
->> Good call Grover ! No XML when saved with Save for Web. It also leaves out the file info section. So that's good for SS, but bad if your image server needs that info.
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Thread Title: SportShooter Images not loading
Thread Started By: Robert G. Stevens
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