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Canon Lens Repair
Ken Lanese, Photographer
Tallahassee | FL | USA | Posted: 8:41 PM on 02.16.18
->> I dropped my Canon EF 400mm 2.8 tonight and the mount needs to be repaired. When it fell, the camera body hit first and torqued the mount. One side will connect to the camera body - the other will not. Canon says service is no longer available for this product.

Can anyone recommend any reliable 3rd party repair shops?
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Colin Hackley, Photographer
Tallahassee | FL | USA | Posted: 8:59 PM on 02.16.18
->> Toshio Fuji Shima of TF Camera Repair Service in New Brunswick, NJ. He's a former CPS repairman who has been running his own shop for several years. He has a good inventory of Canon parts on hand and does very good work at a fair price., (732) 238-8806
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Tod Gomes, Photographer
Pleasant Hill | CA | USA | Posted: 1:44 AM on 02.17.18
->> Long story short... After 2 people at Canon first telling me that my 400 2.8 was covered (just a few months ago) and to send it in, when they got it another told me that it was no longer in service (as of about a month before I sent mine in). After I told them that they assured me it was still in service before sending in and being the squeaky wheel and after speaking to some management, they suddenly found the parts to repair it.
So, you may want to escalate it and see if they can find the parts laying around (like they did for mine (even though mine was a mount issue too)).
They did tell me though that if it needed any more repairs, they would not service it and to find a 3rd party.
Good luck!
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Simon Wheeler, Photographer, Photo Editor
Ithaca | NY | USA | Posted: 8:47 PM on 02.17.18

Call them. They may be abrupt on the phone because it's only the two of them fixing stuff and answering the phone and the door, but if any one can fix old stuff they can. They fixed a busted mount on a 200 1.8 for me a few years back, making use of a part from another model of lens to solve the problem. It was really busted when some one else must have dropped it.
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Keith Lucas, Photographer
Deltaville | VA | USA | Posted: 10:37 PM on 02.19.18
->> Midstate!!!! They are great to deal with and very fair price!
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Chris Peterson, Photographer, Photo Editor
Columbia Falls | MT | USA | Posted: 9:05 AM on 02.20.18
->> I just sent an old Nikon 400 f3.5 for repair to Royal Camera Repair. They were able to fix a stuck aperture. That lens is about 30 years old, give or take...
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Paul Sullivan, Photographer
Emerson | N.J. | U.S.A. | Posted: 1:04 PM on 02.20.18
->> Phototech, in NYC, is very good. They do it for a reasonable and get it done quickly.
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Thread Title: Canon Lens Repair
Thread Started By: Ken Lanese
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