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SportsShooter.com: Member Message Board

Bend it like........
Rob Dicker, Photographer
Lake Villa | IL | USA | Posted: 3:55 PM on 05.17.17
->> A question for any of you Nikon users...... Ever sent in a D3, D4 or D5 body for an issue and then you get an email from Nikon of Authorized Service saying that you body's lens mount is warped or bent?
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Doug Pizac, Photographer
Sandy | UT | USA | Posted: 4:26 PM on 05.17.17
->> Not with those but earlier models when I sent them in because the body was dropped with a lens attached. Why did you send yours in? If it wasn't for an oops then maybe you dropped or torqued it previously and didn't think of it at the time as needing repair. In 40+ years I've never known Nikon to charge for something that wasn't needed.
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Stanley Leary, Photographer, Photo Editor
Roswell | GA | | Posted: 6:37 PM on 05.17.17
->> I have never had Nikon try to add on any repair that wasn't recommended.
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Rob Dicker, Photographer
Lake Villa | IL | USA | Posted: 9:07 PM on 05.17.17
->> Doug - I sent it in because one of those little rubber covered sub-directory joysticks fell off- only a couple of months after they had replaced it.

Then when they were fixing that they found the mount issue.

I'm just trying to see if others have the same issue. They sent the bent mount back to me (at my request) and I saw that the shot where it bent was the longest distance between screws.

I must say that if it was impact damage, it was not a very hard impact, as nothing else was "injured" and I can't remember an accident.

Another time that this was an issue (with the same camera) was though a local "authorized" service center, they called it "compression damage."
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Doug Pizac, Photographer
Sandy | UT | USA | Posted: 9:49 PM on 05.17.17
->> Nikon's repair service is to bring their equipment back to factory specs. Thus the thorough examination and repair. This is like going in for a checkup and your doctor finding an abnormal mole. His treatment is to investigate if it is cancer and get you cured if it is -- not to let it slide to cut corners and save you money.
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Rob Dicker, Photographer
Lake Villa | IL | USA | Posted: 10:26 PM on 05.17.17
->> I'm not saying that they shouldn't find issues, I am saying that this may be a common problem and their claim that it is "impact damage" or
"compression damage" could be something that indicates a weak spot or a design flaw. If this is a common problem and if there is no physical damage, then perhaps they should be using a less malleable material. Then there is a question as to the voiding of the warranty by them claiming misuse or abuse. What about the claim about professional quality and professional capability if walking around with a 70-300 hanging off of it causes it to bend?
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Doug Pizac, Photographer
Sandy | UT | USA | Posted: 12:35 AM on 05.18.17
->> Rob...

It sounds like you're seeking affirmation for something that I and Stanley have not experienced in terms of unnecessary repairs.

Yes, mounts get tweaked. And while hanging a 70-300mm may not bend the mount if the camera/lens is hanging by the camera strap, if you quickly throw the combo onto your shoulder where is drops and stops that jerk could over time warp the mount because of the lens' weight. It does happen when 70-200mm zooms are flung around and can easily be done when hanging a body mounted to a 300mm f/2.8 by the camera strap.

Mounts are precision milled parts that are thin by design. I've seen mounts completely torn off a body where only the mount needed replacing. If it was more heavy duty then there could be damage to the body itself that would cost a heck of lot more to repair.

Personally, I'm amazed at seeing how some photographers are so careless in the way they handle their gear. I know a few who threw their equipment into the trunk of their car loose where it rolls around. Naturally, they have a lot of repairs. They didn't care because it was company equipment and not out of their pocket.
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Thread Title: Bend it like........
Thread Started By: Rob Dicker
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