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|| SportsShooter.com: Member Message Board Many thanks to Maury at Lowepro Support Lance King, Photographer Raleigh | NC | USA | Posted: 10:00 AM on 07.31.15 ->> The wheel bearings on my Lowepro Pro Roller had become worn out over the last few months. It felt like I was dragging a bag of bricks, even if the bag was empty. I was about to purchase a new one, but thought I would give Lowepro support a shot first. I've owned it for several years and since it was due to normal wear and tear I didn’t feel it was a warranty issue. I sent a note to Lowepro support to check on the possibility of purchasing a pair of new wheels and Maury Cohen quickly responded. For about $22, I had a new set of wheels delivered in about a week. It took about 20 minutes to install the new ones and the bag now rolls like it's brand new.  This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Chuck Liddy, Photographer, Photo Editor PLANET | EARTH | | Posted: 10:06 AM on 07.31.15 ->> Think Tank would have sent to you for free....just saying...  This post is:  Informative (4) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Gene Boyars, Photographer Manalapan | NJ | United States | Posted: 6:59 PM on 07.31.15 ->> Chuck is right...I had two LowePro rollers fall apart on me and thankfully Delta ripped the side of one open so I got some cash and invested in a Think Tank roller. 11 years and 3 sets of wheels later it is still going.. total cost for the replacements, I had to fill out some forms for Think Tank so they could figure out a better wheel.....and they did. The latest pair is going on 5 years and still rolling along just fine.  This post is:  Informative (1) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Don Feria, Photographer, Assistant Alameda | CA | United States | Posted: 8:53 PM on 07.31.15 ->> Can a guy express his appreciation for an experience she's grateful for without someone turning it into a pissing match between companies?  This post is:  Informative (8) | Funny (0) | Huh? (1) | Off Topic (0) | Inappropriate (0) |   Definitions Lance King, Photographer Raleigh | NC | USA | Posted: 10:51 PM on 08.05.15 ->> Thanks, Don! I never intended this to be anything other than sharing positive information. Chuck, thanks for the info. I didn't mind paying for a replacement part that was worn under normal wear and tear, but if you can get it for free, why not...  This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Kevin Krows, Photographer Forsyth | IL | USA | Posted: 7:14 AM on 08.06.15 ->> Lance - I think most folks understood your intentions as well as those of Chuck and Gene. I appreciate all of your thoughts.  This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions Add your comments... If you'd like to add your comments to this thread, use this form. You need to be an active (paying) member of SportsShooter.com in order to post messages to the system. NOTE: If you would like to report a problem you've found within the SportsShooter.com website, please let us know via the 'Contact Us' form, which alerts us immediately. It is not guaranteed that a member of the staff will see your message board post. Thread Title: Many thanks to Maury at Lowepro Support Thread Started By: Lance King Message: Member Login: Password: Return to --> Message Board Main Index

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