Story   Photographer   Editor   Student/Intern   Assistant   Job/Item

SportsShooter.com: The Online Resource for Sports Photography

Contents:
 Front Page
 Member Index
 Latest Headlines
 'Fun Pix'
 Message Board
 Educate Yourself
 Equipment Profiles
 Bookshelf
 my.SportsShooter
 Classified Ads
 Workshop
Contests:
 Monthly Clip Contest
 Annual Contest
 Rules/Info
Newsletter:
 Current Issue
 Back Issues
 Subscribe
Members:
 Members Area
 "The Guide"
 Join
About Us:
 About SportsShooter
 Contact Us
 Terms & Conditions


Sign in:
Members log in here with your user name and password to access the your admin page and other special features.

Name:



Password:







||
SportsShooter.com: Member Message Board

Got One Back...Again
Sam Santilli, Photographer, Photo Editor
Philippi | WV | USA | Posted: 10:01 PM on 03.02.15
->> If you shoot T&I (Team & Individual), AKA Memory Mates, you can probably relate to this: Two years ago I lost a baseball league that we had for about 10 years to a GWC (Guy with Camera) who had a kid in the league. He charged more than us, took longer to get pix back, and the images were below par. (A par I have set in the area). The first year he messed things up, but begged for a second chance, and since he knew all of the board members, got a second chance in 2014. Well, he did not do much better in '14, and even upset some parents when he shot action of his child's team, handed out CD's for free, but was charging the rest of the league parents. And shot his kid's team a bunch, and missed shooting action of several teams, claiming he was too busy with his "real job". We have seen their all-star teams over the last two summers, and have always told the coaches we would be happy to come back.
Well......I got the call today that the board was fed up with over priced crappy pix that come in late, and would we please take care of their league this season. So if you have lost or are loosing a league to a GWC, keep in touch, be nice, and be patient. This does not happen all of the time, but when it does, it is sweet.
 This post is:  Informative (6) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Phil Hawkins, Photographer
Fresno | ca | usa | Posted: 11:36 AM on 03.03.15
->> Amen, Sam, great story. Remember, in deals like this the fat lady never sings. Always leave the door open. Never display frustration or engage in an argument. Smile through your seething, clenched teeth, suppress your desire to choke someone and sit back and wait. Your professionalism and decorum will sell itself and you'll be back in the saddle.

Everyone is getting all worked up over GWCs and it's a little misplaced. GWCs will reveal themselves quickly. If your client likes the GWC then they were not your kind of client anyway.
 This post is:  Informative (1) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Michael Augustin, Photographer
Plano | TX | USA | Posted: 1:13 PM on 03.03.15
->> Sounds like perfect timing for a rate increase...
 This post is:  Informative (3) | Funny (2) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Kevin Krows, Photographer
Forsyth | IL | USA | Posted: 4:45 PM on 03.03.15
->> I have had clients leave and then try to come back. Unfortunately, I don't wait for that to happen. I secure other opportunities (better ones) so I haven't been available to help them.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Eric Canha, Photographer
Brockton | MA | United States | Posted: 5:50 PM on 03.03.15
->> I have one league that I have refused to take back. Grade A game players. If they were to become the last league on earth I would learn to ask if you'd like fries with your order.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Kevin Krows, Photographer
Forsyth | IL | USA | Posted: 6:34 PM on 03.03.15
->> I know Eric would agree that you need to set your service level high and value the relationship with clients that you do business with. I don't want anyone to think that either Eric or I are being smug or sour.

It's one of the first steps you need to take to let everyone know that you are not a commodity that can be reduced to one common denominator .... Price. There has no be much...much..MORE to the relationship.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Sam Santilli, Photographer, Photo Editor
Philippi | WV | USA | Posted: 7:35 PM on 03.03.15
->> Michael, the league prez told me to raise my prices!!! We all have leagues we are glad to have lost or like to drop. One we dropped due to about 15% of the checks being bad. That league actually folded up and died a few years ago. Karma.
Being in a small market, I am glad to get business back. And it is not about price, it is the quality of the work and the superior service level.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Jesse Beals, Photographer
Tracyton | WA | USA | Posted: 10:35 PM on 03.03.15
->> I deal with this every (3) months when the sports season changes from fall, winter, spring and summer. As much as it pisses me off to lose a league / team to these guys with there Walmart kit Cameras I take great pride in knowing they are my best marketing tools. These up in comers mess up the shoot and the leagues / teams come back the following year more willing to work with us or even sign 2-3 year long contracts over the (1) years we had before.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Jim Pierce, Photographer
Waltham | MA | USA | Posted: 2:25 PM on 03.05.15
->> Sam,

I agree, getting one back from the GWC is nice and it has happened but what is even better is getting one back from one of the "Big Boys" in your area and keeping all your leagues and getting more over the "Big Boys" I think the leagues are seeing that the big companies are just a bunch of GWC that work week-ends and nights. I see ads on Craig's list looking for seasonal photographers from these large companies all the time.

An example occurred just yesterday as I was flying back from Florida. I was going through some college and Red Sox photos from 2 games on Tuesday and the women sitting across the aisle started asking me questions. It turns out her and her husband run a youth football league in my area. She said she did not like, nor did the parents, the company they used the last 2 years. After she explained to me how they did it I knew exactly who it was and gave her my card. the next 15 minutes felt like a job interview but a great contact was made and I will be following up.

I have been fortunate over the past 12 years that I have not had a league that I would not take back. The biggest and most important thing you can do is build relationships.

It will only get more difficult so nothing stays the same except change.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Osamu Chiba, Photographer
Vista | CA | USA | Posted: 12:03 PM on 03.06.15
->> About a month ago I lost a deal (triathlon series in San Diego) to a photographer whom I hired from time to time. To be honest, I am fine with that because now I have some time to pursue other interests I had been holding off for years. I believe things happen for a reason, and it's all good in the end.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Richard Uhlhorn, Photographer
Chelan Falls | WA | USA | Posted: 1:30 PM on 03.06.15
->> When one door closes another always opens up if you are willing to keep an open mind.

I lost little league team photos to a friend of mine I taught. He and I are still friends and I just moved on. He helps me with photos if I need them from a game for our website, so it all works out.

We also shoot a major multi-sport weekend together with another parent-photographer. It's always good to keep the door open.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Mark Loundy, Photo Editor, Photographer
San Jose | CA | USA | Posted: 7:45 PM on 05.10.15
->> Hey Sam, I just wanted you to know that your posting made it into my March Common Cents column.

--Mark
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Sam Santilli, Photographer, Photo Editor
Philippi | WV | USA | Posted: 10:34 AM on 05.20.15
->> Thank You Mark!
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Michael Ciu, Photographer, Assistant
Amherst | OH | USA | Posted: 9:40 AM on 05.22.15
->> Just had this happen to me this year. Already hearing grumbling from parents. Waiting to get a call for next year. Stay professional, stay in contact is all you can do.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Add your comments...
If you'd like to add your comments to this thread, use this form. You need to be an active (paying) member of SportsShooter.com in order to post messages to the system.

NOTE: If you would like to report a problem you've found within the SportsShooter.com website, please let us know via the 'Contact Us' form, which alerts us immediately. It is not guaranteed that a member of the staff will see your message board post.
Thread Title: Got One Back...Again
Thread Started By: Sam Santilli
Message:
Member Login:
Password:




Return to -->
Message Board Main Index
Watery Assignment? Oceans or Pools... The Caribbean Images ::..