Story   Photographer   Editor   Student/Intern   Assistant   Job/Item

SportsShooter.com: The Online Resource for Sports Photography

Contents:
 Front Page
 Member Index
 Latest Headlines
 Special Features
 'Fun Pix'
 Message Board
 Educate Yourself
 Equipment Profiles
 Bookshelf
 my.SportsShooter
 Classified Ads
 Workshop
Contests:
 Monthly Clip Contest
 Annual Contest
 Rules/Info
Newsletter:
 Current Issue
 Back Issues
Members:
 Members Area
 "The Guide"
 Join
About Us:
 About SportsShooter
 Contact Us
 Terms & Conditions


Sign in:
Members log in here with your user name and password to access the your admin page and other special features.

Name:



Password:







||
SportsShooter.com: Member Message Board

"License not working" on Photoshop CS4 Extended after Time Machine Recovery
Tim Vizer, Photographer
Belleville | IL | USA | Posted: 6:15 PM on 11.07.14
->> I have a MacBook Pro, running Yosemite (10.10) and got this message relating to my Photoshop CS4 Extended after I ran a Time Machine recovery on my machine: "license has stopped working".

I'm not sure what locked my machine up and made me go through the Time Machine recovery in the first place -- I've had Yosemite on it since shortly after it came out, with no issues at all on any software/hardware.

This licensing error message applies only to Photoshop CS4 Extended. There are no warnings (and thankfully no issues) with Lightroom 5.

Also, somewhat related, the machine asks for me to re-enter Photo Mechanic registration serial numbers.

I've done tons of research on Adobe's support pages and apparently there are multiple ways to fix this, but it entails diving into parts of the computer's file system that I'm not familiar with and frankly, I'd rather not attempt in case I make things worse.

One fix seems to be just uninstalling Photoshop and then reinstalling it, but others on the thread in Adobe's support forum(s) say that won't fix it long-term. Other fixes are similar in that they are okay until you reboot, or shut the machine off then restart it at some point later on. Then the error message comes back on and you are back to square one with NO Photoshop.

Can anyone shed light on this for the easiest fix? Thanks in advance. Tim
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Kevin Krows, Photographer
Forsyth | IL | USA | Posted: 6:02 AM on 11.08.14
->> I think you can log into your Adobe account and release the registration / activation and then re-enter the code on your computer. It's been a couple of years, but I vaguely remember doing that when upgrading my laptop.

Hope this helps.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Tim Vizer, Photographer
Belleville | IL | USA | Posted: 9:38 AM on 11.08.14
->> Thanks Kevin! I will definitely try that -- hadn't seen that fix at all! Thanks....
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Dennis Wierzbicki, Photographer
Chicago | IL | USA | Posted: 12:23 PM on 11.11.14
->> Tim, I've had a similar issue after reformatting my hard drive and subsequently upgrading to Yosemite, and had to use something called the Licensing Repair Tool:

http://www.adobe.com/support/contact/licensing.html

I also had to upgrade Java.

Hope this helps.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Tim Vizer, Photographer
Belleville | IL | USA | Posted: 3:56 PM on 11.11.14
->> I had tried that at first -- looked to be relatively easy -- but after downloading it, the tool says that it only works on Power PC-equipped machines!

My late-2008 MPB laptop has Intel processors. I've read about this same issue several times on Adobe forums where the License Repair Tool seems to be the big fix, but turns out not to be.

Other people in the same situation have tried other suggested Adobe fixes, but certain repair files or procedures either won't work with their specific machines, or are missing altogether from the Adobe download site.

It's getting to be very frustrating. I thankfully have PhotoShop on other machines, but this MBP is the primary unit I use in the field.

In any event, thanks for that suggestion Dennis!
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Will Powers, Photographer
Denver | CO | USA | Posted: 8:08 PM on 11.11.14
->> I had a similar problem with Indesign CS4. Adobe said the activation server no longer works. As I remember, you have to download a new copy of the software that doesn't require activation.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Kevin Krows, Photographer
Forsyth | IL | USA | Posted: 8:28 AM on 11.12.14
->> I just took a look at my Adobe account and the tool that allows you to release an activation pinned to a computer is no longer listed. You can, however, reach their support group when logged into your account. I'm sure they can resolve this matter for you.

Good luck!
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Dennis Wierzbicki, Photographer
Chicago | IL | USA | Posted: 9:25 AM on 11.12.14
->> Tim, there are various versions of the Licensing Repair Tool. I just did a Google search for you and pasted the first link I found...Spend a little time looking around the Adobe site - trust me, the right version is there, as I just used it a couple weeks ago on my circa 2009 Intel Core Duo MacBook Pro.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Alan Look, Photographer
Bloomington - Normal | IL | United States | Posted: 9:25 AM on 11.12.14
->> one more way to try to force you to their new subscription model.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Tim Vizer, Photographer
Belleville | IL | USA | Posted: 10:09 AM on 11.12.14
->> Thanks everyone for your help! I like Dennis' idea of looking for the proper version of the Licensing Repair Tool. I'll get into more complicated fixes if necessary, but it's not something I'm looking forward too. Again, thanks to all!
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Add your comments...
If you'd like to add your comments to this thread, use this form. You need to be an active (paying) member of SportsShooter.com in order to post messages to the system.

NOTE: If you would like to report a problem you've found within the SportsShooter.com website, please let us know via the 'Contact Us' form, which alerts us immediately. It is not guaranteed that a member of the staff will see your message board post.
Thread Title: "License not working" on Photoshop CS4 Extended after Time Machine Recovery
Thread Started By: Tim Vizer
Message:
Member Login:
Password:




Return to -->
Message Board Main Index
What is the Sports Shooter Academy experience? Check out the vids here ::..