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SportsShooter.com: Member Message Board

Canon 7D can't hear in movie mode
Darrin Spencer, Photographer
Corbin | Ky | USA | Posted: 3:37 PM on 03.06.14
->> Hello members, I recently purchased a 7D from a member here on Sportsshooter and for some reason when I record a movie I get no sound. I have checked the volume and it's up, I have checked the sound recording and it isn't recognizing any sound. I know I can get an external mic for it, but I thought it already had an internal mic. He didn't have a book and I looked on line at the instruction manual and I'm not having much luck locating if it does or doesn't have a internal mic. I asked the member about the sound and he said he hadn't really ever used the movie mode. So any help will be nice. I love the camera I bought this for the movie mode and for also a remote camera.
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Mike Isler, Photographer
New York | NY | US | Posted: 4:54 PM on 03.06.14
->> When you say you "checked the sound recording", do you mean in the resulting movie file, or you checked the menu settings? See here: http://www.imaging-resource.com/PRODS/E7D/ZMOVIEMENU.JPG and make sure it's enabled. It definitely does onboard audio recording. The internal mic is poor, but you should be getting some kind of sound out of it.
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Darrin Spencer, Photographer
Corbin | Ky | USA | Posted: 12:11 AM on 03.07.14
->> Thanks Mike, On the screen you showed me I have everything the same as yours except for the sound recording. On your screenshot it says on, on mine I have auto, manual, and disable. I don't have a choice of "on". Does that make sense?
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Jim Karczewski, Photographer, Assistant
Hammond | IN | USA | Posted: 12:54 AM on 03.07.14
->> I don't know the 7D but the 1Dx basically has 3 options for sound. "Auto, Manual, Disabled"

Uh.. One obvious question I have to ask, firmware? Maybe you and Mike might have different versions and it's changed?

If you have a newer one it might be set to Manual somehow and turned all the way down? I know (from reading online) that originally I think the 7D only had AGC and no way to manually adjust audio levels like the 5DII had. Does anything say, "Manual or Auto" in your record screen?

Just throwing some things out there..
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Mike Isler, Photographer
New York | NY | US | Posted: 12:28 PM on 03.07.14
->> Jim's spot on. Auto's probably what you want to start with. Manual is useful if you've got an external mic or mixer connected, and want to adjust the levels of the incoming audio. Try a quick clip in Auto, and just make sure you're actually getting some audio on your video file for starters.
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Darrin Spencer, Photographer
Corbin | Ky | USA | Posted: 12:19 AM on 03.08.14
->> I have both Jim, auto and manual. I've tried both but not having any luck. I will try the firmware next and see if that gives me any luck. I know I can use a external mic and from what I've read that is a better option, but I don't want to have one more thing to add to carry. I will try the firmware and let you know what happens. Thanks for your advice and input.
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Jim Karczewski, Photographer, Assistant
Hammond | IN | USA | Posted: 12:28 AM on 03.08.14
->> Well, set it to Manual and crank it all the way up and see what happens?

If that gives you nothing, hell, plug an iPod into the Mic Input and see if you get anything on Manual cranked. If you do, maybe your mic died?
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Chuck Liddy, Photographer, Photo Editor
PLANET | EARTH | | Posted: 4:24 PM on 03.08.14
->> Darrin, I don't know what kind of video your shooting but you're doing yourself an extreme disservice by relying on the internal mic. And not wanting to because you don't want anything extra to carry around doesn't make too much sense either. That's like saying you're never going to use an external source for lighting no matter how bad the light is....because you don't want to carry a flash....there are plenty of mics out there that are small and compact.
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Doug Strickland, Photographer
Chattanooga | TN | USA | Posted: 5:33 PM on 03.08.14
->> The built in mic is so bad that your lens will actually block its sound input if your subject is not on the same side of the camera as the microphone port. Chuck has it right here-not carrying a mic (whether it's a shotgun mic or a lavaliere, but preferably both) for video is as bad as refusing to carry a strobe because it's "too much" extra to carry.
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Darrin Spencer, Photographer
Corbin | Ky | USA | Posted: 9:47 AM on 03.09.14
->> Chuck in a way I was kidding. The movie mode is not something I would be using very much. I've not looked into any external mice at all so I have no clue what is out there. I've had people tell me what they have and I really don't want to get what I have seen. I've heard people tell me the mic is horrible, but I've also had other photographers tell me the 7D is a bad camera, personally what I use it for it works great, I would just like to judge for myself. But thanks for your advice.
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Darren Whitley, Photographer
Northwest Missouri | MO | USA | Posted: 10:44 PM on 03.14.14
->> I had a 5D Mark II that came back from repair with the audio jack messed up. I sent it back within the warranty period and Canon fixed it. So maybe it's a broken solder inside.
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Baron Sekiya, Photographer, Photo Editor
Hilo | HI | USA | Posted: 3:57 AM on 03.15.14
->> I think having the internal mic work is important. There are times when I don't think I'm going to shoot video so I leave my Rode mic off but later shoot something and the internal mic captures the audio.

Also since I use MagicLantern on my 7D and 60D cameras I have audio set to Left Channel external, Right Channel internal mics. That way audio is backed-up on both channels from separate sources and it also allow capturing some natural sound with the internal while the external is set to a directional mic or wireless mic.

Yeah, do a firmware flash with the latest Canon firmware, hopefully that solves it. You could also use Magic Lantern to view levels. If you temporarily put a mic in you should record some video and figure out if: Mic circuitry is broken or internal mic is broken. It could also be the internal speaker if that's all you're using to monitor playback audio.
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Darrin Spencer, Photographer
Corbin | Ky | USA | Posted: 9:45 PM on 03.23.14
->> Well for anyone that cares I have tried the firmware and that didn't help at all, so I am guessing that it is something internal and I just and purchased a external mic. And of course that solved the problem, I think. I've not tried it out yet. But thanks for all the input.
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Thread Title: Canon 7D can't hear in movie mode
Thread Started By: Darrin Spencer
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