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SportsShooter.com: Member Message Board

Corrupt Card
Jesse Beals, Photographer
Tracyton | WA | USA | Posted: 3:06 AM on 08.05.13
->> Ok, I just got married yesterday and during the wedding my photographer had a camera issue. His Mark 3 died and the card inside the camera froze up locking out any chance of pulling off the photos. The card is a Lexas Professional 8GB UDMA 7

Some of our more important wedding photos are on this card. When I plug it in to any card readers I get this message (THE DISK YOU INSERTED WAS NOT READABLE BY THIS COMPUTER) with (3) options Initialize, Ignore and eject to choose from.

I tried disk doctor but the recovery program finds no photos. Our photographer said he fired off around 200 photos on this card before his camera and the card crapped out

Does anybody have ANY suggestions? I tried every recovery program that I had on my computer.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Mark J. Terrill, Photographer
Simi Valley | CA | USA | Posted: 3:28 AM on 08.05.13
->> This has happened to me a few times. Format it in a camera and then use PhotoRescue to recover. Formatting it in a camera won't permanently erase everything on the card. It should be fine.
 This post is:  Informative (1) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Jesse Beals, Photographer
Tracyton | WA | USA | Posted: 4:10 AM on 08.05.13
->> When I load it in a recover program it shows 7.45 GB on the card, yet disk dr photo recovery and Stellar Phoenix Photo Recovery both come up empty saying no files detected when I run through them. So reformatting the card and running it through one of these programs should recover something?
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Mark J. Terrill, Photographer
Simi Valley | CA | USA | Posted: 4:40 AM on 08.05.13
->> I don't know about those other programs, but PhotoRescue should work after you format it in a camera unless the card is completely busted, but I doubt that since it's giving you a card size.
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Ting Shen, Student/Intern, Photographer
Chicago | IL | U.S. | Posted: 4:46 AM on 08.05.13
->> "uh oh. we're going to have another Lexar hating thread going on here..."

anyways.

The camera froze too? what ERR code was it?
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Mark J. Terrill, Photographer
Simi Valley | CA | USA | Posted: 4:55 AM on 08.05.13
->> It's possible that this might not be a card issue. It could be that one of the pins in the camera is bent and, if that's the case, then the card might not be recoverable.
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Chuck Liddy, Photographer, Photo Editor
PLANET | EARTH | | Posted: 10:42 AM on 08.05.13
->> This might help it might not. Disregard if of no help. A few years ago I had a card go bad during deadline at a basketball game. disc recovery didn't work but I saw there was information on the card. I use a mac. my buddy sitting next to me who actually works in the computer business has a PC. he said, "Give me your card". he then put it in the PC and he could see all the images. he copied them onto another card and I was fine. this might be n option for you if you're using a mac. good luck.
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Derek Montgomery, Photographer
Duluth | MN | USA | Posted: 12:04 PM on 08.05.13
->> What Mark said about formatting and then using recovery. That method saved me once as well.

Also, congrats on getting married!!
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Greg Francis, Photographer
Rochester | NY | USA | Posted: 12:39 PM on 08.05.13
->> Have you tried leaving the card in the camera, power up the camera and connect a USB cable to the camera? Try photorescue too.
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Jesse Beals, Photographer
Tracyton | WA | USA | Posted: 2:26 PM on 08.05.13
->> Yeah camera is not responding to the card when its put in, it says "Card1 cannot be accessed reinsert/change the card or format card with camera". Tried this is a Mark4 and 1D and got the same messages.

I also tried loading on a PC and it says card needs to be formatted. I think I am at the conclusion of formatting the card in the camera and trying to do the lost files recovery.

"DAMN YOU LEXAR, I AM ONLY GETTING MARRIED ONCE AND YOU HAD TO CRAP OUT ON MY WEDDING OVER THE 1,000 SHOOTS WE DID THIS PAST YEAR"
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Jesse Beals, Photographer
Tracyton | WA | USA | Posted: 4:49 PM on 08.05.13
->> Ok, I tried to reformat this card in a Mark 4 and a Mark 2N and both cameras say card can not be formatted. So this takes out option A and option B for trying to recover the files.

Anybody else have any ideas? Would like to salvage some of my wedding photos.
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Mike Carlson, Photographer
Bayonet Point | FL | USA | Posted: 4:58 PM on 08.05.13
->> Worst case, you can send it in to Lexar. Call their support line and they'll work with you through the process. Unfortunately, I'm too familiar with this as I've had 3 Lexar cards get corrupted this past year. They were able to salvage two of them, but the most recent - also wedding images (fortunately mostly makeup session) - was a total loss, with no salvageable files.

Needless to say, I've decided to eliminate Lexar from my gear (and yes, I know SanDisk goes bad too, but haven't had any yet vs 3 Lexar in a year...).

Best of luck recovering them, and congratulations on the wedding.
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Greg Francis, Photographer
Rochester | NY | USA | Posted: 5:47 PM on 08.05.13
->> Have you tried different manufacturers of card readers? Multiple card readers?
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Jesse Beals, Photographer
Tracyton | WA | USA | Posted: 2:40 AM on 08.06.13
->> Tried to different lexar card readers and spoke to lexar. Lexar advised me to send the card off to a data recover company so they can pull the memory card chip. So when I get back from my honeymoon this will be my project to get going.
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Garrett Hubbard, Photographer
Washington | D.C. | USA | Posted: 11:17 AM on 08.06.13
->> I'm sorry your troubles and that your photographer is not handling this for you.
 This post is:  Informative (3) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Mark Peters, Photographer
Highland | IL | USA | Posted: 3:57 PM on 08.06.13
->> Would your photographer have errors and omissions coverage to pay for the data recovery service?
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Tim Casey, Photographer
Gainesville | FL | USA | Posted: 2:10 AM on 03.19.14
->> I'm having a similar issue as the original post. Used a 1DX, Lexar 16GB 400x card.

I was reviewing photos after a big play so I could tag them to speed up the initial edit after the game. Everything was going fine, then the screen went black and said the card could not be accessed. The red light was still on. After a minute, the light was still on but I couldn't make any photos, so I turned the camera off. Light stayed on. Turned on again, same issue with card not being accessible. I probably screwed myself by doing this, but I pulled the battery. That got the shutter to work again, but card still not accessible. I was able to use the camera for the rest of the game using a different card, no issues at all.

I ran the card through ProSoft Data Rescue II, Sandisk RescuePro, and Lexar Image Rescue 3. All three programs say there aren't any files on the card.

This happened in the bottom of the third inning, so I lost everything from pregame until then, except for a few made on secondary camera. I've had corrupted cards before (Sandisk), but was always able to salvage the data in a reasonable amount of time. This is maddeningly frustrating, but at least it wasn't something like a wedding or big event.

Jesse: How did this work out for you? If you sent off to a company, who did you use?

Either way: Lesson learned. Use the second CFC/SD slot to save duplicate files for exactly this situation.
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Jim Karczewski, Photographer, Assistant
Hammond | IN | USA | Posted: 5:36 AM on 03.19.14
->> Check out Zero Assumption Recovery.

It's free for image recovery...
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Tim Cowie, Photographer, Photo Editor
Davidson | NC | USA | Posted: 8:25 AM on 03.19.14
->> I don't think it's ever wise to put a corrupt card back into a camera. Recovering files is important and everyone that goes through this has a feeling of panic.

A corrupt card is a major pain in the butt - but not worth frying your camera over. Putting bad cards back into cameras can create a more painful and expensive experience.
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Dan Powers, Photographer
Appleton | WI | USA | Posted: 9:33 AM on 03.20.14
->> We recently had four Lexar 16-gig 1000x UMDA 7 cards become unreadable. Talked to Lexar tech folks and they asked what card readers we had. Ours were Lexar Firewire 800 readers. According to Lexar, they are not UMDA 7 compatible and over time will corrupt the cards. So, we sent them in and got them all replaced for free. Not that it will help you today, but maybe moving forward you might need a UMDA 7 compatible reader? If you already have one, forget everything I just said ... :0)
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Richard Uhlhorn, Photographer
Chelan Falls | WA | USA | Posted: 11:50 AM on 03.20.14
->> Photorescue has never failed me. Give them a try. It's free to se if you can recover. If it recovers them, then you pay for the service to save the images. At least give this software a try.
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Chuck Steenburgh, Photographer
Lexington | VA | USA | Posted: 2:21 PM on 03.20.14
->> @Dan - Lexar told you that? Yikes...UDMA 7 cards should work just fine in lower-rated UDMA readers (or non-UDMA readers). Sounds more like Lexar didn't implement the UDMA properly.

In fact, Lexar's OWN FAQ reiterates the backward compatibility.

"All Lexar® CF memory cards built with CF 6/UDMA 7 technology can be used with existing CF and CF UDMA devices (backwards compatible).

"Pairing your CF 6/UDMA 7 enabled CF memory card with a CF 6/UDMA 7 enabled host device is recommended to fully take advantage of the performance benefits from your CF 6/UDMA 7 enabled memory card."

http://www.lexar.com/support/cf-professional-faqs
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Dan Powers, Photographer
Appleton | WI | USA | Posted: 3:37 PM on 03.20.14
->> Chuck,
Yup, that's what they told me. We ended up buying new readers so we each have two of the new Lexar USB 3.0 readers. One for when we're off site and the other for our desk at work. I'm sure Lexar is happy about that!
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Jason Myers, Photographer
West Palm Beach | FL | USA | Posted: 12:16 AM on 03.21.14
->> just had the same thing happen. Sent to drive savers and it's toast. Try them though as yours may just be a controller. Lexar 16 gig 400x. I know the feeling. Client work from final round of a pro golf tourney.
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Richard Uhlhorn, Photographer
Chelan Falls | WA | USA | Posted: 1:20 PM on 03.21.14
->> Sounds like Lexar is going to lose some pro customers over this thread.
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Phil Hawkins, Photographer
Fresno | ca | usa | Posted: 1:20 PM on 03.24.14
->> Been using SanDisk since day one of my first digital camera, about 12 years ago. Not one problem ever, in fact put one through the washing machine years ago and it just yawned and is still working.

WD had a similar perfect record until last week.

Had a $250 G-Technology desktop 2GB HD go belly-up about 4 months ago. WTF??? It was backed up, thank God. But what's with these HDs going south all of a sudden? I used to never have HDs die.
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Stew Milne, Photographer
Providence | RI | USA | Posted: 10:46 AM on 11.05.14
->> Has anyone used Disk Warrior to retrieve data off a corrupt CF card?

While shooting a Sandisk 16gb card in my Mark IV, I got the error msg concerning that the card was not readable and needed to be formatted. I removed it and stuck it in my other camera body, where I could see all the images on the card. When I tried to ingest it, computer would not recognize the disk. I tried several different computers (PC and Mac) and card readers. Nothing works.

I have sandisks Photorescue Pro and it has done great, when the card is mountable.

Any suggestions?
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Bradley Leeb, Photographer
Champaign | IL | USA | Posted: 11:08 AM on 11.05.14
->> Be careful putting cards that give error messages into a second body.

http://www.sportsshooter.com/message_display.html?tid=39904
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Jon Eilts, Photographer
College Station | TX | USA | Posted: 2:24 PM on 11.05.14
->> I have used LC-Tech (LC-Tech.com) for my data recovery a couple of times. Noting but a positive experience. Reasonable, up-font pricing, pretty quick turnaround (less then a week in most cases). a 16gb card costs $225 for data recovery. Also, if i remember correctly, if they don't recover anything, you don't pay.
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Osamu Chiba, Photographer
Vista | CA | USA | Posted: 2:41 PM on 11.05.14
->> I know nothing about Disk Warrior, but about 3 months ago Wondershare Photo Recovery.app recovered 98~99% of pix from my Western Digital passport (2TB). Yes, almost 2TB of pix! Whew!
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Stew Milne, Photographer
Providence | RI | USA | Posted: 4:33 PM on 11.05.14
->> Okay, so Disk Warrior only works on Mac formatted disks. i.e. HFS or HFS+ format.

I am leaning towards Mark J. Terrill's suggestion and formatting the disk in the camera then running RescuePro on the disk.
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Stew Milne, Photographer
Providence | RI | USA | Posted: 1:50 PM on 11.06.14
->> Update: I inserted the CF card into a friend's laptop with no issues. All files were there. I don't trust the card and won't use it anymore, but not sure what was different.
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Jeff Haynes, Photographer
Chicago | IL | USA | Posted: 2:03 PM on 11.07.14
->> With card memory so cheap and most all professional cameras now having two card slots ... why would anyone shoot with just one disk in a camera? chances of both card falling at same time is crazy rare. Buy one 32 or 64 gig card and leave it in your cameras second slot as your first back up. After everything has been copied to your back-up system erase that disk and start over. Trust me cheap way to prevent card issues.
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Gavin Werbeloff, Photographer
New York | NY | USA | Posted: 3:40 PM on 11.07.14
->> I was on a trip where someone put their SD card into a Microsoft surface, which corrupted the card. I loaded it on my mac and repaired it using disk utility. It came back to life and we got the images off.
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Thread Title: Corrupt Card
Thread Started By: Jesse Beals
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