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|| SportsShooter.com: Member Message Board
Help diagnosing CF card issue
Matt Cashore, Photographer
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South Bend | IN | USA | Posted: 5:50 PM on 01.30.13 |
->> Here's the issue:
Sandisk 16GB Extreme Pro. When I put it in my 5DIII, the red activity light came on and stayed on. After a while the camera displayed an error message saying I had to format the card. I tried formatting and it gave me an error message saying it couldn't format.
OK.
I put the card in a D3s, pretty much same thing. Activity light on solid the entire time the card is in the camera.
Put it in a card reader and it shows up as "generic storage device."
So the card's toast. Fine. But I'm the curious sort so I want to know why, and I want to know if I caused it and/or did any damage to my camera by tinkering with it. |
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Matt Cashore, Photographer
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South Bend | IN | USA | Posted: 9:49 PM on 01.30.13 |
| ->> 99% sure this particular card was from B&H, and I have used it for over a year--in both Canon and Nikon bodies--with no issues 'till tonight. |
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Alan Look, Photographer
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Bloomington/Normal | IL | United States | Posted: 10:40 PM on 01.30.13 |
| ->> Matt, will it let you format it on the computer? If the OS won't do it, try Image Rescue or Sandisk's card recovery software. There is often formatting utilities included in those. |
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David Seelig, Photographer
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Hailey | ID | USA | Posted: 2:45 AM on 01.31.13 |
| ->> Sandisk has a 5 year warranty contact them and get it replaced |
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Eric Canha, Photographer
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Brockton | MA | United States | Posted: 10:27 AM on 01.31.13 |
| ->> Sounds like the card's firmware got toasted. I'm not sure that there are any utilities to allow an end user to flash the FW back onto the card. I'd just send it back for a swap. |
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Robert Hanashiro, Photographer
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Los Angeles | CA | | Posted: 10:46 AM on 01.31.13 |
->> Cards are pretty inexpensive these days ... toss it.
Why take the chance of it failing during or (worse) after a shoot?
They have a "lifetime guarantee" so just get an RA # from the company and send it back. |
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Stanley Leary, Photographer
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Roswell | GA | USA | Posted: 10:57 AM on 01.31.13 |
->> Years ago Hoodman came out claiming 0% failure rate. It was written up on Scott Kelby's blog here http://scottkelby.com/2008/review-update-the-hoodman-raw-memory-cards-hoodm.../
I am having a hard time finding anything that supports this or disproves this.
What is the consensus with the folks here?
I just won the Hoodman Steel 32GB CompactFlash Card 1000X as a door prize at the ASMP meeting here in Atlanta. When giving this out Kevin Ames told us about the 0% failure rate of this card.
I had never heard about it until this week. If this is accurate why wouldn't you spend more to avoid the failure? |
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Chuck Steenburgh, Photographer
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Lexington | VA | USA | Posted: 6:55 PM on 01.31.13 |
->> I noted that claim too, Stanley. As I recall, they claimed "no failures in the field" or somesuch. A quick glance at their website doesn't reveal that or any similar claims now, though I did see Kevin Ames's name on their list of testimonials.
I have not had a chance to put their new UDMA 7 or UHS-I cards through my little test battery, but their other cards are underwhelming in terms of speed. I've never relied on any of their prior cards.
I will give the new versions a look into, though I'm not expecting much. |
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Yamil Sued, Photographer, Photo Editor
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Peoria | AZ | USA | Posted: 10:27 AM on 02.01.13 |
->> I use Hoodman Exclusively.
The only time I had a failure in the field was with an older Hoodman CF Card I got for free from a friend. When I called Hoodman, they sent me TWO cards and asked me to Smash the offending card with a hammer ;)
Since then, I'm 100% confident in their cards and their service.
Every time I hit the Range for an event, I take 16@ 16GB Hoodman 300X CF Cards, they run great on my D3's!! |
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Matthew Hinton, Photographer, Assistant
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New Orleans | LA | USA | Posted: 1:14 AM on 02.02.13 |
->> I've noticed if you a fill up a card all the way this is sometimes more likely to happen with an old card that is a few years old.
You can find some desiccant, those little bags that say "do not eat," throw the card in with the desiccant in a ziploc bag there and let it dry out for a few hours. Or try a hair dryer.
Also try blowing into the contact holes with canned air (blow can once or twice before blowing in the holes to get out any crap stored in the canned air bottle first). This may get any dust trapped in the holes. Sometimes taping the card on a flat service with the holes facing down can force a piece of dust out.
Sometimes waiting a day for it to dry out helps. The cards can get moisture from time to time especially if you go in and out of air conditioning.
Also if the card gets really warm after being put in a card reader. Put the card in a ziploc bag first. Then stick it in the freezer for a little while like an hour. Then take it out but don't take it out of the ziploc bag for a while. Then all the condensation from defrosting will form on the bag not the card.
Then insert the cold card into the reader and see if it shows up. Then get you images off ASAP before it warms up again.
Try formatting once in the camera and see if shows up as a valid card again. Don't take a pictures if you need the old files because you'll overwrite any old files.
Trying reading the card on a PC. They sometimes show up on a PC better because of the FAT file system.
If you can read the card get everything you can off. If reads but don't see anything run your favorite rescue software and find the files.
Then request an RMA from Sandisk
http://kb.sandisk.com/app/answers/detail/a_id/5232/~/return-material-author...
I've used the online chat. Then send it in and they will give a new card of exact same type. |
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