Story   Photographer   Editor   Student/Intern   Assistant   Job/Item

SportsShooter.com: The Online Resource for Sports Photography

Contents:
 Front Page
 Member Index
 Latest Headlines
 Special Features
 'Fun Pix'
 Message Board
 Educate Yourself
 Equipment Profiles
 Bookshelf
 my.SportsShooter
 Classified Ads
 Workshop
Contests:
 Monthly Clip Contest
 Annual Contest
 Rules/Info
Newsletter:
 Current Issue
 Back Issues
 Subscribe
Members:
 Members Area
 "The Guide"
 Join
About Us:
 About SportsShooter
 Contact Us
 Terms & Conditions


Sign in:
Members log in here with your user name and password to access the your admin page and other special features.

Name:



Password:







||
SportsShooter.com: Member Message Board

CPS Canada: Social Media Fail
Chris Halper, Photographer
Toronto | On | Canada | Posted: 2:26 PM on 10.24.12
->> Earlier this year, I contacted Canon Canada's CPS program about their membership criteria.


I won't rehash the details and you can read the original post here:
http://www.sportsshooter.com/message_display.html?tid=39309


I got an unexpected reply. They offered a one time admission to the CPS program if I signed a confidentiality agreement to prevent me from discussing the matter on social media sites and photographer forums like this.

Nice...
 This post is:  Informative (2) | Funny (1) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Chris Halper, Photographer
Toronto | On | Canada | Posted: 9:40 AM on 10.29.12
->> Well, that’s interesting. I got an anonymous email through SportsShooter asking “Do you tjink your latest posting was the smartest thong to do?” (including the typos)

I didn’t expect public outrage. I did think an industry with a fair representation of journalists would be interested to know Canon’s response to feedback and public discussion was a gag order.

Nowadays, companies commonly reply directly to users who mention poor customer service on Twitter. This could have been a social media success story for Canon… but alas not.

As for the anonymous member who fears for my livelihood, I just got a camera back from warranty repair. It didn’t have a threat inscribed on it.

I have also replaced some broken equipment and ironically, I now qualify for CPS. I think I will sign up just to ensure I haven’t been blacklisted.

Perhaps they will be open to feedback once I become a CPS member. After all, I will then be a professional!!!
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Add your comments...
If you'd like to add your comments to this thread, use this form. You need to be an active (paying) member of SportsShooter.com in order to post messages to the system.

NOTE: If you would like to report a problem you've found within the SportsShooter.com website, please let us know via the 'Contact Us' form, which alerts us immediately. It is not guaranteed that a member of the staff will see your message board post.
Thread Title: CPS Canada: Social Media Fail
Thread Started By: Chris Halper
Message:
Member Login:
Password:




Return to -->
Message Board Main Index
Have you been making a point to read these things? We wanna know ::..