Story   Photographer   Editor   Student/Intern   Assistant   Job/Item

SportsShooter.com: The Online Resource for Sports Photography

Contents:
 Front Page
 Member Index
 Latest Headlines
 Special Features
 'Fun Pix'
 Message Board
 Polls
 Educate Yourself
 Equipment Profiles
 Bookshelf
 my.SportsShooter
 Classified Ads
 Workshop
 Sponsors
 Special Offers
 Our Store
Contests:
 Monthly Clip Contest
 Student Contest
 Annual Contest
 Rules/Info
Newsletter:
 Current Issue
 Back Issues
 Subscribe
Members:
 Members Area
 "The Guide"
 Join
About Us:
 About SportsShooter
 Contact Us
 Terms & Conditions


Sign in:
Members log in here with your user name and password to access the your admin page and other special features.

Name:



Password:







||
SportsShooter.com: Member Message Board

Nikon NPS Repair--Gets one Right
Tom Ewart, Photographer
Bentonville | AR | USA | Posted: 12:19 PM on 05.11.10
->> Just wanted to publicly thank Nikon for getting my last repair right-- I sent in a 400 f/2.8 for repair last Monday and it arrived back this morning (Tuesday--8 days later). I know we always note when things take too long or are not repaired properly, but it looks like Nikon NPS repair in El Sengundo didn't have to wait for a part or anything and their was probably a day they waited for my approvial of the estimate... Good to see repairs done in a speedy manor... Maybe things are getting better.. It's been a while since I've gotten this kind of service--way to go Nikon.
 This post is:  Informative (2) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

David Manning, Photographer
Athens | GA | | Posted: 3:18 PM on 05.11.10
->> Ive gotten a lot of help & great service from Debbie McQuaid & Carrie out of Melville, NY in the past month.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Nic Coury, Photographer
Monterey | CA | | Posted: 4:30 PM on 05.11.10
->> I just got my D700 back after a AF failure.

I was expecting to pay out quite a bit, but NPS said it was still covered.

Saweet.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Preston Mack, Photographer
Orlando | FL | USA | Posted: 5:40 PM on 05.11.10
->> Nikon has always treated me right with NPS loaners and the 2 repairs that I needed. No complaints!
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Jesse Jones, Photographer
Ponte Vedra Beach | Fl | USA | Posted: 9:09 PM on 05.11.10
->> I had a D300,D200,17-55 and a 60 micro all repaired in Melville last fall and everything was done quick and I have had nothing but good experiences with NPS (Melville) for the last 3 years. I am going to have to send in my D700 for a check up, as soon as I pick up another body.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Mitchell Clinton, Photographer
San Lorenzo | NM | USA | Posted: 10:49 PM on 05.11.10
->> I have been an NPS member since 1987, the past 5 years or so their has been a definite lack of quality control and customer service that I had been use to in all the previous years. My biggest gripe is that nothing, nothing I brought in was serviced properly the first time. 2 years ago one repair had to be brought back 4 times before they got it right. It was very clear that there was no quality control.

However I believe there has been a turn for the better this past year. of the last 5 items that have been serviced in El Segundo, 4 have come back to me quickly and in perfect working order, a vast improvement. The 5th item a 70-200 lens has been sitting there for 2 months waiting for parts, I don't understand how it can take them 2 months to get parts from themselves. But all in all I believe they are going the right direction.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Eric Canha, Photographer
Brockton | MA | United States | Posted: 9:54 AM on 05.12.10
->> +100 in the Nikon / NPS bandwagon.

One thing that I will say is that I haven't seen any difference from this year last year or the year before. 4 years ago Debbie and Mona dug through boxes to find my camera and see to it that it was on my doorstep in time for my honeymoon. Before that Jim Crowley called me to discuss a problem that I was having with a D2X and get the skinny AND got it fixed.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

David Manning, Photographer
Athens | GA | | Posted: 9:16 PM on 05.12.10
->> Giant shoutout to the NPS team supporting STS-132. I love being able to get the lens I need and an extra camera.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Dave Prelosky, Photographer
Lower Burrell | Pa | US | Posted: 11:39 PM on 05.12.10
->> Giant shoutout to the NPS team supporting STS-132. I love being able to get the lens I need and an extra camera.

So that's where all the gear is... Both of our long lenses went down at the same time and I got a very short email telling me that there weren't ANY 300's or 400's available.
Sucks during track and baseball playoff season. We'll see if Jim Crawley & Co. can perform a miracle.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Kent Miller, Photographer
New York | NY | USA | Posted: 7:36 AM on 05.13.10
->> NPS is awesome!
I could not ask for better service.
Thanks to all!
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Louis Brems, Photographer, Photo Editor
Moline | IL | United States | Posted: 7:45 AM on 05.13.10
->> Little OT here. But my business partner is a Nikon shooter and is not a CPS member can anyone point me in the right direction to get him going?
Thanks,
Louis
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Chris Russick, Photographer, Assistant
St. Petersburg | FL | USA | Posted: 9:13 AM on 05.13.10
->> +1 for David's comment.
Carrie and Debbie are fantastic!
Always accomodating and fantastic to work with.
Thanks,
Chris
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Butch Miller, Photographer
Lock Haven | PA | USA | Posted: 9:29 AM on 05.13.10
->> +1 on NPS repair/loaner service ... they have pulled my fanny out of the fire on several occasions when disaster struck since 1986 ....
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Rob Edwards, Photographer
Peru | IN | United States | Posted: 11:11 AM on 05.13.10
->> I sent a 17-55 to Melville about two weeks ago. Sent it in on a Wednesday received the lens back 8 days later even before I got the Estimate/Acknowledgement sheet in the mail. That's what I call good service.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Add your comments...
If you'd like to add your comments to this thread, use this form. You need to be an active (paying) member of SportsShooter.com in order to post messages to the system.

NOTE: If you would like to report a problem you've found within the SportsShooter.com website, please let us know via the 'Contact Us' form, which alerts us immediately. It is not guaranteed that a member of the staff will see your message board post.
Thread Title: Nikon NPS Repair--Gets one Right
Thread Started By: Tom Ewart
Message:
Member Login:
Password:


|| Sponsor Special Deals

LEXAR 16GB 400X CF CARD 2 PACK
Available from: Adorama Camera | Price: $119.95
Notes: SPECIAL 2/PACK of Lexar's Professional 400x CompactFlash 16GB Card is designed for reliable high-speed performance (minimum of 60 MB/s read rate), ideal for capture and storage of high quality images on your DSLR camera--stills and video. WHILE SUPPLIES LAST
-- More Info --



Return to -->
Message Board Main Index
To find more of Mikes work please visit his website here. Find out here! ::..