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SportsShooter.com: Member Message Board

Weird sensor problem? - Mark II N
Kevin M. Cox, Photographer, Assistant
Galveston / Houston | TX | US | Posted: 8:42 PM on 03.18.09
->> Hey gang, has anyone seen this before?
http://www.sportsshooter.com/kevincox/weird/

It started happening at a game last night and was only worse this morning. It'll be off to CPS tomorrow but I wanted to see if anyone here had seen this before. It is the same body that went back two years ago when brand new for banding problems:
http://www.sportsshooter.com/message_display.html?tid=23318#8
http://www.sportsshooter.com/kevincox/banding/
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Eric Canha, Photographer
Brockton | MA | United States | Posted: 8:59 PM on 03.18.09
->> Is this happening with all your memory cards?
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Frank Casimiro, Photographer
Houston/Sugar Land | TX | USA | Posted: 8:59 PM on 03.18.09
->> Digital version of fogged film.
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Mark Peters, Photographer
Highland | IL | USA | Posted: 9:26 PM on 03.18.09
->> Not sure where, but I recall a thread on another forum with something similar. My recollection is that it was the CF card and not the camera.
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Paul Alesse, Photographer
Centereach | NY | USA | Posted: 9:43 PM on 03.18.09
->> Kevin... did you go through all the typical troubleshooting routines? Changing cards, changing batteries, cleaning contacts, going through all different settings, etc.

I too had that banding problem illustrated in your second link, but the camera has been fine ever since (about 3 years).

Let us know what the deal is when you find out.
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David Harpe, Photographer
Louisville | KY | USA | Posted: 10:00 PM on 03.18.09
->> You could always sell the camera to (the artist formerly known as) Prince. The images definitely have a "Purple Rain" feel... :-)
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Brad Camp, Photographer
Bainbridge Island | wa | USA | Posted: 10:16 PM on 03.18.09
->> Had this happen on a card--a sandisk--which was retired into my fireplace. In my case, the camera was fine, have not seen it happen since on any other cards.
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Yamil Sued, Photographer, Photo Editor
Peoria | AZ | USA | Posted: 11:34 PM on 03.18.09
->> I had this happen to my old D2X, I had to sent it in and after the $375 repair, it was just fine!!

In my case, it was the camera.

Y
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Kevin M. Cox, Photographer, Assistant
Galveston / Houston | TX | US | Posted: 12:16 AM on 03.19.09
->> Sorry, forgot to post that before. Still happening with different cards (both Sandisk and Lexar), different batteries, different lenses, different ISOs and shutter speeds. It has actually gotten worse since last night with every single frame now being more completely covered by the purple lines.

This body was due for a trip to CPS for a check-up and cleaning next month anyways so I'm only slightly inconvenienced since this was my "good" body and it wasn't supposed to go in until after I sent another one first. I'll report back and let y'all know what the verdict is when I get it back.
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Dirk Dewachter, Photographer
Playa Del Rey | CA | USA | Posted: 8:59 AM on 03.19.09
->> About a year ago I had a similar problem with my Mark IIn images where horizontal bands would appear throughout the images, although it wasn't as pronounced as yours and mine had no color. I spoke with a Canon technician in Irvine at the time and sent a couple of sample images. The diagnosis was a faulty processor board in the camera, the processor board was replaced but I don't remember exactly how much the repair cost but it wasn't that outrageous. I did go through a preocess of elimination trying to figure out whether the cf cards had anything to do with it but they did not. I suggest you try to contact a Canon Tech Rep and see if you can send some images and then go from there.
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Alan Look, Photographer
Bloomington | IL | United States | Posted: 9:41 AM on 03.19.09
->> I had some banding issues with one of my IIN's, but nothing like that. Mine were all black strips at high iso and were really only visible on a light background. Canon replaced my sensor. Like Dirk, I sent samples along with the camera to Canon. I believe at the time my camera was under warranty and was a free replacement.
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Bill Mitchell, Photographer
Tempe | AZ | USA | Posted: 1:55 PM on 03.19.09
->> I recently lost about five minutes of a spring training practice session when black bands or even totally black images occurred on about 30 shots. An hour later that same day I lost a few shots because of some odd discoloration and very faint overexposed white bands that occurred for just a few minutes. That was a month ago and I haven't had any subsequent issues. Strange but true.
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Kevin M. Cox, Photographer, Assistant
Galveston & Houston | TX | US | Posted: 2:14 PM on 04.02.09
->> Well I sent it off Monday and have it back today, not bad turnaround from CPS. However they did charge me $20 for return shipping even though it was supposed to be included I thought.

The diagnosis: "upon close inspection the exact cause could not be identified." "Electrical adjustments were carried out on the internal component."

Total bill with CPS discount was $219.75. Hopefully the problem won't return but I'll post if it does.
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Diana Porter, Photographer
Houston | TX | USA | Posted: 10:26 AM on 04.04.09
->> Kevin, the same shipping issue happened to me. And after comparing what they had in the computer and what was on my estimate, there were some discrepancies with that as well, as the sales tax amount. Talked to Canon and they said the shipping was taken off the bill, but they don't send us the bill they have for some reason. Call CPS and they are baffled about the number discrepancies as well and are researching it. The final number on both bills came up the same, which after some math we figured was wrong as well. Call and ask for the numbers they have on their computer and compare. You may be due for some money back.
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Frank Casimiro, Photographer
Houston/Sugar Land | TX | USA | Posted: 12:31 PM on 04.04.09
->> Kevin,

Regarding CPS charging for return shipping. What level of CPS membership did you sign up/pay for? Benefits per the new structure are as follows:

Silver - 20% Repair Discount / No free return shipping

Gold - 30% Repair Discount / Free return shipping

Platinum - 60% Repair Discount / Free expedited shipping both ways

http://www.usa.canon.com/consumer/controller?act=multimiscpageact&key=cps_m...

Frank
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Kevin M. Cox, Photographer, Assistant
Galveston & Houston | TX | US | Posted: 2:42 PM on 04.04.09
->> The paper sprung for the Gold level which is why I was expecting the free return shipping.
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Thread Title: Weird sensor problem? - Mark II N
Thread Started By: Kevin M. Cox
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