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|| SportsShooter.com: Member Message Board
Do you own a Seagate hard drive?
Damon Tarver, Photographer
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San Jose | CA | USA | Posted: 6:01 PM on 02.13.09 |
->> The link seems to have died. (or timed out)
I had a run in with Seagate a couple of years ago that had me swear I would only use Western Digital drives in the future, then Seagate bought WD! You can't really escape them now. But their tech support person was EXTREMLY rude and smug, and their quality has gone south in a major way.
I wonder if it isn't on purpose. I rarely backed up prior to two years ago and NEVER lost a drive. Now it's almost common. Isn't that nice for them. Buy 2 instead of 1. |
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Mike Morelock, Photographer
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Greenwood | AR | USA | Posted: 6:54 PM on 02.13.09 |
->> I had several of the affected drives. It was a pain in the arse for me because I use them in one of those nifty little external USB enclosures that allows you to quickly switch from drive to drive. Seagate didn't make it possible to update the firmware to an external drive like that. That meant taking apart my computer and unplugging all it's drives, then plugging my bad drives in one at a time and flashing the firmware.
Before I did this I read Seagates forums for several days. The word clusterf*#$ springs to mind. At first there firmware upgrade bricked some drives, but they finally appear to have that worked out. Their whole attitude about this has been very very bad, but what we've come to expect from most companies. Deny there's a problem, admit there might be a problem, under certain possible theoretical circumstances, graciously offer to make available a FREE firmware update to fix the problem that's might or might not really exist, and you'd likely not have to worry about if it did exist, which it doesn't, not often anyway.
Stuff that I had two copies of, and both were on Seagate drives, are now on one Seagate and one Western Digital. Future drive buying will be anything but Seagate, not at all because of the original problem, but because of their lousy handling of the problem. |
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Mike Morelock, Photographer
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Greenwood | AR | USA | Posted: 6:57 PM on 02.13.09 |
| ->> BTW I think Seagate bought Maxtor not Western Digital. |
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Steve Boyle, Photographer
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Philadelphia | PA | USA | Posted: 7:21 PM on 02.13.09 |
| ->> Is it worth fixing, ie - my "affected" drive, if I've never had a problem with it? |
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Mike Morelock, Photographer
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Greenwood | AR | USA | Posted: 8:59 PM on 02.13.09 |
->> On a PC, if you use the drive in your computer, I would do it. You download the firmware, burn it to a cd, reboot from the cd, go through the steps, reboot and you're done. Surely it's even easier on a Mac. I've even wondered if I could flash an external drive on a Mac since you can boot so easy off an external drive.
You might go for the life of the drive and never have troubles, especially if you don't power it off very often, or the next time you power off and back on it may lockup, I wouldn't sleep well knowing that was possible, heck I was nervous even thinking my backups might not work one day. |
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