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SportsShooter.com: Member Message Board

D2H meter locked, help!
Nick Hoover, Student/Intern, Photographer
San Luis Obispo | CA | USA | Posted: 7:18 PM on 04.09.05
->> My D2H is no longer under warranty. And has been working flawlessly... until today!

I was in the middle of shooting a tennis match, and pressed the FUNC button rather than the DOF preview button on accident. All of a sudden, my D2H is now locked on 1/4th @ f/4, if I change it to... f/8 it keeps the shutter speed in ratio (meaning slower shutter, as if that's the correct amount of light so it thinks).

The meter is also not showing up in program mode now.

HELP! I'm a student, so I can't join NPS really... I wish they had some type of NPS student membership or something. I'd hate to send it back to Torrance, I feel like this must be a software problem. I upgraded to firmware 2.01 just now to see if that'd fix it, nope. I tried the WB/ISO button reset, nope. Is there a HARD reset somewhere that will clear ALL custom functions, setting, etc. and return it back to factory settings?

I've heard this happening to other people, any ideas guys? Help!

Also... the little icon that shows what metering mode I'm in is locked as well in the viewfinder, even if I change from matrix/center/spot.

Nick
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Andrew Mo, Student/Intern
San Diego | CA | USA | Posted: 7:40 PM on 04.09.05
->> Hi Nick, Have you tried using the hardware reset button the camera ?

It might clear this little problem.
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Nick Hoover, Student/Intern, Photographer
San Luis Obispo | CA | USA | Posted: 7:44 PM on 04.09.05
->> Where is that button? The only thing I know of is the two green button reset. How do I do a hardware reset?
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Jan Langsner, Photographer
Lloydminster | AB | Canada | Posted: 7:55 PM on 04.09.05
->> Nick,

To reset the D2H there is a little hole on the bottom of the body about an inch and a quarter to the left of the tripod mount thread. Use a paper clip or something like that and press it. HOWEVER and this is a big however, make sure you write down all you settings before you do this as it will reset everything to factory defaults.

I would also call Nikon before you do this to make sure it's what you need to do.
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Nick Hoover, Student/Intern, Photographer
San Luis Obispo | CA | USA | Posted: 7:57 PM on 04.09.05
->> I'm not sure if you read that off another post on the internet, but I did as well. I tried that, no dice. I don't even think that's a reset hole, it didn't do a dang thing. Anyone else know anything about this? Jan, thank you!
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Jan Langsner, Photographer
Lloydminster | AB | Canada | Posted: 7:59 PM on 04.09.05
->> Call this number, I belive they are 24/7 1 800 NIKONUX
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Jan Langsner, Photographer
Lloydminster | AB | Canada | Posted: 8:01 PM on 04.09.05
->> Sorry I forgot to say that I got that from a tech at the number I posted above when i was having a problem but I have not done it as of yet.
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Joe Andras, Photographer
Laguna Beach | CA | USA | Posted: 8:04 PM on 04.09.05
->> A "two-button" reset will restore certain default values. Hold the ISO and WB buttons down for two seconds. You'll see that they both have green dots on them.

You can reset your custom settings using the reset commands in the menus.
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Nick Hoover, Student/Intern, Photographer
San Luis Obispo | CA | USA | Posted: 8:13 PM on 04.09.05
->> Guys,

I'm on the phone with them now. Jan, thank you for the #!

I did a two-button reset Joe... no luck! I don't get it, all of a sudden right after I hit the function button instead of DOF preview, the meter basically is locked... I can change aperture and shutter, etc. but I cannot change it from matrix to spot, center, etc. and it meters wayyyy under exposed

what the hell!
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Doug Murray, Photographer
West Palm Beach | FL | USA | Posted: 8:13 PM on 04.09.05
->> Nick,

I have had both of my D2H's metering just lock up..it did not matter which mode you changed it to or what lens you had on it. I tried changing batteries, resetting it and nothing worked. If you search the SS message boards you will find plenty of others with the same problem.

With mine they replaced the metering FPC and metering electrical circ (probably circuit or circuit board)

You will probably need to send it in, and you may find that they will cover it even if the warranty is expired.

Good luck
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Nick Hoover, Student/Intern, Photographer
San Luis Obispo | CA | USA | Posted: 8:24 PM on 04.09.05
->> Doug,

Thanks for the note. I am on the phone with them... we tried cleaning the lens contacts, resetting everything else, there is no "hard" reset on this model I guess.

I'll send it in to Nikon Torrance with a letter pleading for forgiveness.

So Doug, you think they may do it for free? I wish I could join NPS, but as a student... man this is a rough gig!
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Matt Strasen, Photographer
Stillwater | OK | USA | Posted: 8:32 PM on 04.09.05
->> Nick,
As Doug said earlier, this is what happens when the D2H meter dies. As strange as this sounds, when mine first started to die, it would go back and forth between working and not working...some days were better than others.
Good luck with getting everything fixed. I would contact Nikon and see if you can work something out with getting the meter repaired without having to spend $700+. How long has it been out of warranty?
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Nick Hoover, Student/Intern, Photographer
San Luis Obispo | CA | USA | Posted: 8:41 PM on 04.09.05
->> We don't have any special Nikon contacts as sports shooter members, do we?

Is any student memeber a member of NPS? I'm wondering if we're not allowed to join because of our student status.
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Doug Murray, Photographer
West Palm Beach | FL | USA | Posted: 10:38 PM on 04.09.05
->> Nick,

It seems like the meters are failing so consistently that Nikon should cover this as a known defect.

I would send it in and see what they say.
 This post is:  Informative (0) | Funny (0) | Huh? (0) | Off Topic (0) | Inappropriate (0) |   Definitions

Joshua Corsa, Photographer
Kill Devil Hills | NC | USA | Posted: 12:51 PM on 06.03.05
->> Guys,
Big shocker, my meter has just gone kaput as well? Has anyone had any luck getting a speedy repair as a non-NPS member? I'm going to be in a real bind without the camera, and was wondering if you had any tips or tricks to hurry the process up. Thanks,

Josh :(
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Michael Jordan, Photographer
West Palm Beach | FL | USA | Posted: 4:50 PM on 06.03.05
->> Joshua,

My meter took a crap 1 week ago and just today I recieved the camera back from Nikon (as a non-NPS member). Pretty damn fast if you ask me!

ps. It went to Melville, NY

Mike
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Joshua Corsa, Photographer
Kill Devil Hills | NC | USA | Posted: 5:57 PM on 06.04.05
->> Thanks Mike. I put it a long winded letter begging for mercy, we'll see how it goes,
Josh
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Nick Hoover, Student/Intern, Photographer
San Luis Obispo | CA | USA | Posted: 7:43 PM on 06.04.05
->> Hey Josh,

I sent mine in to Nikon, it arrived on Thursday and I got it back on Monday I think (only because it got there at 5PM on thursday).

Repair was free, albeit mine was under warranty by ONE day...

Mine went to Torrance, though.

They did a nice job, cleaned up several other things -- overall, I'm quite pleased.

Nick
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Gary Shook, Photographer
Otsego | MI | USA | Posted: 8:35 PM on 06.05.05
->> Mine was same problem and was at NPS Melville for three weeks, because of unavailable parts. I paid $325 for the repair!!!! This sounds like a problem I should not have had to pay for, I am in process of checking it out. The problem was intermittent at first and I actually let it get out of warranty before it went dead just like yours.
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Devin Dahlgren, Photographer
Everett | WA | USA | Posted: 1:48 PM on 07.04.05
->> Last week my D2h went down for the same problem. It's 6 months out of warranty. My good friend loaned me his D2h to use for a couple of months as a back up until my gets fixed. I used it for two days and his broke down with the exact same problem. Now I have no working cameras and I have a huge event to cover this upcoming weekend starting on Friday. I can't send it out today because of the holiday. Does anyone have any suggestions?

Thanks,

Devin
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George Bridges, Photographer, Photo Editor
Washington | DC | USA | Posted: 4:26 PM on 07.04.05
->> Before shipping your camera off, CALL the NPS repair facility you are planning on using.

Ask to speak to the repair dept. manager.

Stress that although your camera is out of warranty, etc. that to your knowledge this has been a common problem and on the company's flagship camera things like this should not fail in the first couple of years of usage.

If that doesn't work, check with who you bought the camera from and try to get the number/e-mail of your regional NPS rep or regional sales rep. Kindly let them know you are not happy with the product failing after a short time.

No guarantee you will get a warranty repair, but at least your complaint is registered and as more and more failed meters pile up maybe they will see the problem and start replacing them quickly and free.

I will give credit to Nikon. I had a recent repair that I talked to a supervisor about and they listened closely to my complaints. When the camera came back with a minor problem it didn't' have before it went to Melville, I let the supervisor know the camera was coming back. It was returned to me in two days.

Yes it should not have come back with a new problem, but with any service things are bound to slip through the cracks from time to time. I've always had good experiences with Nikon repairs over the years. As an NPS member I've always gotten my gear back about one week after I ship it, meaning they turn the repair around in about 3 days (add the overnights for shipping) and they check a ton of things and on most of the digital cameras they replace a lot of the rubber coverings, the CF card door etc. almost as a standard thing.

(and before you Canon users start saying: "switch' take a look through these message boards and you'll find just as many complaints about CPS and a lot of complains on MKIIs going down as well.)
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Derrick Dodson, Photographer
Georgetown (sacramento) | CA | United States | Posted: 10:51 AM on 07.09.05
->> I just had mine go down during the oakland/giants game 2 weeks ago (should have brought my 70 as a backup) sent it in to torrence they stated covered no charge - out of warranty for 3 months.

They know this is a problem, although they won't admit. Other than this issue I have had no problems with the camera and have been quite happy with it.
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Thread Title: D2H meter locked, help!
Thread Started By: Nick Hoover
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