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SportsShooter.com: Member Message Board

D2h metering problem
Eric Thayer, Student/Intern, Photographer
Ventura | CA | USA | Posted: 7:04 PM on 11.19.04
->> I'm bummed, my D2h meter starting acting funny a few days ago. It's not metering correctly, telling me I'm way under, and when my meter says it's a correct exposure it's way over. I've heard about this problem before, now I'm a victim.

I'm so ready for Canon.

Any advice, experiences?
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Jan Langsner, Photographer
Lloydminster | AB | Canada | Posted: 7:18 PM on 11.19.04
->> Yup send it to Nikon. It will still be under warranty.

When mine went a few months ago, they replaced the metering system. I was without the camera for a week, but that is only because it's two days shipping each way. If your are an NPS member and close to a Nikon repair center, you should be able to get it back in a day or two.
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Paul W Gillespie, Photographer
Annapolis | MD | USA | Posted: 9:49 PM on 11.19.04
->> Mine just went in yesterday for the same problem. Seemed like it affected the AF also (that could just be in my head). It should still be under warranty but what happens to the guy who is out of warranty if this is a common problem?
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Matt Strasen, Photographer
Stillwater | OK | USA | Posted: 1:13 AM on 11.20.04
->> I had the same problem with one of my D2H's that all of you are desribing. Paul, I don't believe it is in your head, because the same thing happened with mine.
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Richard Ritari, Photographer
Gainesville | FL | USA | Posted: 3:10 AM on 11.20.04
->> The meter went dead on my D2H yesterday afternoon during an assignment, after 42,000 images without incident. The camera still works fine in manual exposure mode, so I am shooting this weekend with a light meter in my bag. (And with a backup F100 (film) body that I just cleaned and checked after not using it for more than a few months)

The good news is that NPS already has a loaner D2H on the way, and mine will get sent in for warranty repair once that arrives early next week.

One thing I thought funny was that the manual night shots of a soccer game last night, all taken with flash, came out fine just like always. In my case the problem only affects the metering, and not the exposure or flash exposure.
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Nathan Simpson, Photographer, Student/Intern
Santa Barbara | CA | USA | Posted: 3:33 AM on 11.20.04
->> SWITCH TO CANON ,problum solved :-)
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Mike Burley, Student/Intern
Ventura | CA | USA | Posted: 6:04 AM on 11.20.04
->> Here you go....


http://www.sportsshooter.com/classitem.html?id=5944
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Charles Mann, Photographer
Adelphi | MD | USA | Posted: 7:28 PM on 11.20.04
->> The same thing happened to me the first couple of days in Athens and NPS did not have the parts instock to fix it there. I continued to use the camera as a remote in manual mode. Sent it up to NPS for repair and got it back and it was still was not 100%. Sent it up again and it came back working correctly then one of my other D2Hs decided to crash. Called NPS for a loaner and the meter and auto focus did not work in it. Now everything is back and working correctly.

Charlie Mann

www.cmannphoto.com
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Jan Langsner, Photographer
Lloydminster | AB | Canada | Posted: 7:59 PM on 11.20.04
->> With out meaning to put down Nikon here, does any one know if they have admitted to a problem with the D2H meter system? And if so what have they done to fix it?

Warranties are going to start to expire on the first batch of D2H's this month. What’s going to happen to the poor souls that have this problem after their warranty period has ended?

When this problem happened to me a couple of months ago, NPS up here in Canada, did not sound surprised about it. And they had it fixed so fast it appeared they knew what to look for right away.
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Eric Thayer, Student/Intern, Photographer
Ventura | CA | USA | Posted: 1:51 AM on 11.21.04
->> I can't believe that this problem is so common.
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Charles Mann, Photographer
Adelphi | MD | USA | Posted: 7:53 AM on 11.21.04
->> Nikon may hate me for this, but if you suspect that your meter is not accurate I would send it in before the end of the warranty. Because NPS has a 180 days warranty on their repairs. That gives you a little more time.

Charlie Mann

www.cmannphoto.com
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Doug Murray, Photographer
West Palm Beach | FL | USA | Posted: 2:32 PM on 11.22.04
->> Paul and Matt,
I just sent in one of my D2H's with metering and focus problem also. The metering locked up during a Saturday night football game, then the focussing went south the next day.
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Greg Ferguson, Photographer
Scottsdale | Az | USA | Posted: 3:05 PM on 11.22.04
->> "With out meaning to put down Nikon here, does any one know if they have admitted to a problem with the D2H meter system? And if so what have they done to fix it? "

I have it from pretty good sources that there is a known problem with the board that controls metering on the D2H.

IMO, because it doesn't affect every D2H they probably won't issue a recall. I dunno why they haven't been more open or forthcoming about it. Seems to me that every company that isn't up front about common failures only irritate their customer base, but then again, they probably avoid a series of rushed demands to preemptively replace the board before it fails or "I suspect it's that board" for unrelated repairs. That a company does that isn't new. I don't like it, but they didn't ask me. :-)
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Eric Thayer, Student/Intern, Photographer
Ventura | CA | USA | Posted: 3:45 PM on 11.22.04
->> It would be interesting to tally just how many of these cameras have this problem, because mine did exactly what everyone else's did.

I mean it's all going to be all right once they fix it, but it seems like such a pain, and to have a problem so common seems not right. Once it's fixed and sold, it's Canon time...
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Jan Langsner, Photographer
Lloydminster | AB | Canada | Posted: 3:50 PM on 11.22.04
->> For those of you that are having an issue with the focus on the D2H. Could you explaine what you mean by "it affected the AF also".

I have not noticed any huge problems with the AF on y D2H, but I was thinking that the fuzzy images it were my fault. If mine focus issue is the same as yours I would like to get it to Nikon asap as my warranty runs out in less than 2 weeks.

Thanks,

Jan
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Louis Lopez, Photographer
Ontario | CA | USA | Posted: 3:51 PM on 11.22.04
->> Depends on what you consider a common problem, take the number of units sold and then the number of units with this problem, I would think it is a small percentage.
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Matt Strasen, Photographer
Stillwater | OK | USA | Posted: 4:18 PM on 11.22.04
->> Jan,
Whem my meter first started intermittantly failing, the AF would 'search' for what seemed like 2-5 minutes at a time...then all of a sudden, both the metering and the AF returned to normal. When the metering completely failed, AF for me was slow, but still worked.
After I got the camera back the first time to fix the meter problem, the camera was backfocusing, and in some instances the AF failed completely...twice, in a weeks span, at the same event. Nikon sent me a new D2H, so I guess you could say the problem was fixed.
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Doug Murray, Photographer
West Palm Beach | FL | USA | Posted: 4:30 PM on 11.22.04
->> Jan,

My focussing problem painfully evident, depress the shutter and the lens focused to the minimum distance then slammed back to infinity.
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Jan Langsner, Photographer
Lloydminster | AB | Canada | Posted: 5:24 PM on 11.22.04
->> Matt and Doug,

Thanks for your responses. I guess I was correct, it is my fault. The problem you guys described is not the same as mine except for the occasional back focus.

And I really do apologize for my grammar in my previous post. That will teach me to post in a hurry and not proof read. Note to self. Never rewrite without proof reading.
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Jason Hunter, Student/Intern, Photographer
Ventura | CA | United States | Posted: 9:15 PM on 11.22.04
->> I also had a problem with my D2H, I've been shooting with BDE and checking the histogram. I'm going to send mine back to Nikon, it's probably still under warranty. Ugh...
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Patrick J. Smith, Photographer
San Jaun Capistrano | CA | USA | Posted: 9:22 PM on 11.22.04
->> My D2H just came back from repair for metering and AF problems and everything works great now! It actually appears to be working better than it ever did before I sent it in. Comming from using Canon 1D's I must say that the grass isn't any greener on the other side! In my years of shooting Nikon this is my first repair, but I needed six repairs in eight months with Canon.
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Paul W Gillespie, Photographer
Annapolis | MD | USA | Posted: 1:33 PM on 11.26.04
->> Well I have to give NPS props on this one. I sent my camera in last Thursday, 11/18 and got it back today, Friday, 11/26. Eight days out of my hands, that is pretty fast considering the holiday.

Too bad this problem has to happen at all but at least they are fixing them quick and under warranty. I hope they have corrected the problem with the meter and it does not happen again though. Plus my warranty is up in January, what happens then if it is a recurring problem?

They still have a 17-35 that belongs to our paper that has been gone for two months though, but hey you can't have it all, and I am glad to have my camera back.
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Robert Curtis, Photographer
Stevenson Ranch | CA | USA | Posted: 5:02 PM on 11.26.04
->> Unbelievable!!! My D2H has been at Nikon for about 5 days... And you aren't going to believe this.... but I too have a metering problem!!!
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Ian Elliott, Photographer
Nashville | TN | USA | Posted: 5:53 PM on 11.26.04
->> I sent in my D2H for rubber grip replacement. I also asked them to clean the sensor. When I got the body back, the meter had been replaced without asking. Sounds like they are taking them all out when they come in for warranty service.

It took Nikon Torrance 4 weeks in the shop. I had to call to get things moving, which they did promptly after my call, UPS overnight.

Cheers....

Ian
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Ernie Palmacci, Photographer
Groton | MA | USA | Posted: 10:27 AM on 11.27.04
->> Sad to report that my D2H's meter died the other day. I also had noticed that AF was not as consistently sharp lately. It's now at Melville, NY. So, I used my F100 for the first time in the nine months since I purchased the D2H... Can't wait to get it back!
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David Griffin, Photographer
Concord | NC | USA | Posted: 12:15 PM on 11.27.04
->> A friend (a Nikon user) told me that NPS is giving TOP PRIORITY to D2H repairs. The metering problem is a known/documented problem they are trying to fix with some speed.
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Paul W Gillespie, Photographer
Annapolis | MD | USA | Posted: 12:25 PM on 11.27.04
->> My question now is did Nikon change the metering system to correct the problem or are they just putting the same metering system in as the old one? Are we who have had it fixed looking forward to it happening again when the camera is out of warranty?
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Chris Williams, Photographer, Student/Intern
Rancho Cucamonga | CA | USA | Posted: 12:16 PM on 11.28.04
->> Sad to hear...my buddy just bought a brand new D2H yesterday. Hopefully his doesn't get the meter failure down the road. I'm also in the market for one and have my worries, but I love Nikon and I'm sure I'll be happy no matter what. It's good to hear that Nikon is making prompt service to those to fix it.

Chris
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Leslie Billman, Photographer
Annapolis | Md | USA | Posted: 6:47 PM on 11.28.04
->> I have a growing suspicion....
I've been following this thread for roughly 10 days, oblivious to the fact that it may really apply to my D2h. I shoot all RAW, and it absolutely NEVER FAILS; when I open the image in PS, (Raw) I have to adjust the exposure up a stop to a stop and a half. Being inherently insecure, I'm always sure it's me. But now I wonder...
I'm coming up on a year; should I send it in??????
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Robert Curtis, Photographer
Stevenson Ranch | CA | USA | Posted: 6:58 PM on 11.28.04
->> I would. Better to be safe than sorry. Especially if you have had to compensate for your exposures....
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Jan Langsner, Photographer
Lloydminster | AB | Canada | Posted: 7:36 PM on 11.28.04
->> Leslie, I agree with Robert, better to be safe than sorry. However what you are describing is nothing like what happened to me.

Suddenly my meter was way off on everything. By way off I mean everything was aprox 6 stops over exposed on all the auto features. When I set it to manual, the meter was reading as far off as the auto settings were giving me but with the help of the meter in the D1X I had with me I was able to set my D2H properly.

I believe that is the first time in my life I said "Thank Gawd for digital" and actually meant it. I can just imagine what my client would have thought if that problem had happened while shooting film.

Jan
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Eric Thayer, Student/Intern, Photographer
Ventura | CA | USA | Posted: 12:39 PM on 12.04.04
->> Not to re-hash an old post, but I got back my D2H after only a week, Nikon did a good job, and it's repaired and works fine, for now.

Thought I would add a positive for Nikon, though I'll still probably go Canon in the end.
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William J. Crane, Photographer
Philadelphia | PA | United States | Posted: 1:15 PM on 12.04.04
->> Response (George B.) 12/04/2004 12:53 PM
Advised caller There is no issue that I have heard of for this camera. Can send camera in for service if not happy with results.

The above "Response" email was just recieved, by me,from Nikon Service. I phoned Nikon to request they shed some light on this SS message thread. My contact was "George", who claims he is not aware of such a problem. Should I be concerend about all this fuss when it comes to Warranty Coverage? So far, I have not had any problem mentioned by some of you! Like some, I have felt any image fault is the result of my "stupid"! Has anyone else in SS family had similar problems to those already mentioned?? How broad is this?

Also, my supplier has always been stright with me regarding potential equipment short comings and they have not heard of this one-as of Friday 12/03/04.

Signed-NERVOUS!!
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Joshua Lawton, Photographer
Golden | CO | USA | Posted: 10:52 AM on 12.06.04
->> For those that had the metering problem did it just start every once in a while or did it just stop working all together? I was shooting an assignment last week and my camera said that I was 3+ stops over exposed (using manual exposure) so I adjusted it and then it was completely under exposed when looking at the image on the LCD. So I am wondering if my camera is starting to have the problem, or if it was an isolated incident. And since that little weirdness happened I have noticed the AF is not as consistant as it was. Thanks for the info.

jl
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Matt Strasen, Photographer
Stillwater | OK | USA | Posted: 11:24 AM on 12.06.04
->> Joshua,
Your experience sounds like mine when it first started to go out.
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Joshua Lawton, Photographer
Golden | CO | USA | Posted: 8:25 PM on 12.06.04
->> Matt,
How long did it take for the problem to become a real problem? My PE seems to think that we can wait until we get a second batch of D2H's this spring, and then send the first ones in and get them updated and "fixed," while hoping that the new ones will already be updated. I am already waiting on Nikon to re-repair my D1H, and I don't want to have this one in the shop too. Thanks

jl
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Matt Strasen, Photographer
Stillwater | OK | USA | Posted: 10:09 PM on 12.06.04
->> Joshua,
I want to say that I continued to use the camera for about 3 months, with varied success. I remember shooting a minor league baseball game, and the metering system did not work for the first 3 innings or so, then kicked in and worked the rest of the game. No rhyme or reason. The last few weeks that I had it, waiting on my NPS membership to go through, the camera metering system was completely worthless, and extrememly frustrating.
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Charles Hall, Photographer
Los Angeles | CA | USA | Posted: 5:48 PM on 12.07.04
->> I have noticed that images from my D2H tend to be a little murky and I have to shoot manual with a handheld meter for decent results. I started shooting raw which helped a lot since I could adjust after the fact and found the right part of the histogram was always empty and I always had to adjust it along with the curves in capture4. I recently discovered that I could save this curve and upload it to the camera as a custom curve which I am experimenting with now. I have never taken a camera in for service with Nikon, if the camera is still under waranty could I drop it off for evaluation at no cost. I am worried about having a large bill just to find out there was no problem. Any insight would be greatly appreciated.
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Ernie Palmacci, Photographer
Groton | MA | USA | Posted: 10:57 AM on 12.08.04
->> It was very obvious my meter was disfunctional, but it happened so quickly. While shooting outdoors in bright sunlight, I got a reading of one second at 2.8, etc. Two-button re-sets did nothing to correct this, nor did changing lenses. Prior to that, I never had a metering issue. Regarding AF, it seemed the percentage of correctly focused shots had diminished over the past month or so, though I never felt the AF worked as well or consistently as my F100. Hopefully, it will when I get it back. I shipped it to Melville two weeks ago, it's still not here...
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Charles Vincent, Photographer, Student/Intern
Harrington | DE | USA | Posted: 6:19 PM on 03.19.05
->> My meter just went the same way the other day (two weeks before the warranty expired) - is Nikon still repairing the problem fairly quickly? (I'm assuming the authorized shop I sent it to will have to send it up to NY). Thanks in advance....
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Sam Kimery, Photographer
Cedar Park (Austin) | TX | United States | Posted: 6:33 PM on 03.19.05
->> The metering on my D2H went without warning about two weeks after the warrenty expired. I called expecting to have to work a little to get it covered, but to my suprise, Nikon said that they would cover it under warrenty. I didn't even have to ask. Of course, I haven't heard a word since I shipped it off a week ago, so I may still be in for a suprise.

I'm keeping my fingers crossed.

- Sam
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Charles Vincent, Photographer, Student/Intern
Harrington | DE | USA | Posted: 1:17 PM on 04.11.05
->> I received my D2h back this morning (although it looks like shipping got hung up somewhere) - turnaround time looks like it's about 3 weeks on the long end. FYI.
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Gary Jones, Photographer
Rocklin | CA | United States | Posted: 3:56 PM on 04.11.05
->> I sent mine in for service a few weeks ago, and it was back at my doorstep in about 4 days. They must have fixed it and turned it around the same day. I sent it to the Torrance factory.
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John F. Williams, Photographer
Arlington | VA | USA | Posted: 4:48 PM on 04.11.05
->> Just to add to the list and further document the D2H metering problem. My meter went out three weeks ago, shortly after first noticing a problem with the AF, similar to earlier post. NPS in D.C. said they hadn't heard of problem. They sent it to N.Y. where it was fixed and returned in 8 days. I was not aware that this was known problem and have since been telling the few remaining Nikon users I know about it.
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Jason Jump, Photographer
Humble | TX | USA | Posted: 6:13 PM on 04.11.05
->> Well chalk up another D2H meter system gone bad. I took it out to a "county fair" sponsored by our church to take some photos of my son. Turned the camera on - it was in aperture priority mode and the lense cap was off and it was reading between Lo and 25 shutter speed in the bright morning sun - no clouds.

Turned it off. Took out the battery. Changed lenses no luck. It would work for about five frames and then kick off.

Mine is out of warranty. Not sure about how much, so I'm worried about how much it is going to cost :(
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Sam Kimery, Photographer
Cedar Park (Austin) | TX | United States | Posted: 9:09 PM on 04.11.05
->> As a follow up to my earlier post, Nikon treated me just like they said they would. My D2H was out of warranty, and they covered it, 100%. No questions asked, 10 day turn around. I am NOT an NPS member.

Give Nikon a call, describe the situation and ask them if it is indeed a metering issue if they will cover it. What have you got to lose? Give Nikon the chance to treat you well. You might be suprised.

- Sam
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Scott Schaffrick, Photographer
Hurley | NY | USA | Posted: 8:30 PM on 04.12.05
->> Don't want to read all the posts but I had the same problem, send it back for repair.....
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Craig Glover, Photographer
London | ON | Canada | Posted: 6:19 PM on 04.17.05
->> Well ... add my name to the list! I was shooting a rally today, and it was the meter that went first, followed about five mintues later by the AF. Thank god for extended warranties!!! I bought through a Canadian dealer that offered an extended warranty (Murphy's law ... my Nikon warranty ran out just over a week ago). I'm going to ship it off first thing tomorrow. Sucks though because I'm not an NPS member. Looks like I have a lot of sweet talkin' to do!
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Thread Title: D2h metering problem
Thread Started By: Eric Thayer
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